AEP Qualified Profile Audience | Community
Skip to main content
S
ShubhankarBa1
June 12, 2024
Solved

AEP Qualified Profile Audience

  • June 12, 2024
  • 2 replies
  • 1326 views

hi, 

 

Did any one find the similar issue of qualified audience coming as zero even after the profile estimation showing some value of profiles. 

 

While debugging the issue through query service , got to see the error attached below. 

 

What could be the root cause of this. 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by arpan-garg

Hi @shubhankarba1 

 

We seem to be discussing two different aspects here.

 

When you check the profile count under audiences, it updates every 24 hours, regardless of whether it's a streaming, edge, or batch segment. If you see a profile count as zero or not present, it does not necessarily mean that no profiles are qualified.

 

To verify if a profile is indeed qualified, search for the profile and click on the audience membership tab. There, you will see the audience listed.

 

 

Thanks,

Arpan

2 replies

DavidRoss91
Community Advisor
DavidRoss91Community Advisor
Community Advisor
June 12, 2024

Hello @shubhankarba1 

The estimation is based off of the Sample Profile Job:

https://experienceleague.adobe.com/en/docs/experience-platform/profile/api/preview-sample-status

 

The data coming from these samples does not always reflect completely accurate data. Are both your schema and dataset being referenced, enabled for profile?

It also may be good to review Spark's documentation on catalog namespaces and ensuring that any integration with Adobe Experience Platform, is properly configured to meet Spark's requirements.

    arpan-garg
    Community Advisor
    arpan-gargCommunity Advisor
    Community Advisor
    June 13, 2024

    Hi @shubhankarba1  - When did you created the audience? Usually the qualified audience stays as zero unless the profile export job is run completely.

     

    As @davidross91 mentioned the estimation is based on the sample profile job.

     

    You should be able to see the correct number in around 24 hours.

     

    Thanks,

    Arpan

      S
      ShubhankarBa1Author
      June 13, 2024

      We have seen batch segmentation evaluation takes 24 hrs to reflect the qualified audience count, is it same for streaming segmentation?

       

      As streaming segmentation is meant for real time profile evaluation. 

       

      https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/api/streaming-segmentation

        arpan-garg
        Community Advisor
        arpan-gargCommunity AdvisorAccepted solution
        Community Advisor
        June 13, 2024

        Hi @shubhankarba1 

         

        We seem to be discussing two different aspects here.

         

        When you check the profile count under audiences, it updates every 24 hours, regardless of whether it's a streaming, edge, or batch segment. If you see a profile count as zero or not present, it does not necessarily mean that no profiles are qualified.

         

        To verify if a profile is indeed qualified, search for the profile and click on the audience membership tab. There, you will see the audience listed.

         

         

        Thanks,

        Arpan

          Terms & ConditionsAccessibility statement

          Loading footer...