Adobe Marketo Engage

Hi,I'm looking into this for the first time. 1) Is there a best practice for setting up a webhook to write data into Eloqua from Marketo?2) When doing so, can the conditions be customized so that i can avoid create net new contacts in Eloqua when a person exists in Marketo, but not Eloqua (in some scenarios i don't want a net new contact created)3) Is there documentation you can point me to. Thanks all

Hi community,I am wondering if it is possible to preselect a specific value within a form picklist based on the URL which led to the form.For example, if I have a form asking the contact to choose the type of product he is interested in : "HR", "INDUSTRY", "CPA" etc.Can I  automatically display the value "INDUSTRY" if the previous visited page is or contains www.mywebsite.com/industry ?Your inputs are welcome. Thanks for your help.Mathias.

Hello!Super basic question here but have a situation where I need to loop through two separate custom objects and the output based on criteria from both objects.Looking mostly for the best way to set a variable if the initial if statement is true and then referencing that variable in the next if statement within the second object loop?Here is my current working script:  #foreach( $item in $customerProfilesList ) #if ( ($item.membershipStatus.equals("Member")) && ($item.customerType.equals("PERSON")) && ($item.age >= 18) && (!$item.membershipDate.isEmpty()) ) #set ( $leadIsMember = "1" ) #else #end #end #foreach ($item in $customerDepositsList) #if ( ($leadIsMember.equals("1")) && ($item.HYCStatusEndMonthDate.IsEmpty() ) ) <table width="100%" style="width: 100%;"> <tbody> <tr> <td style="padding: 5px;"> <h2 style="font-family: 'Poppins', Arial; text-align: center; font-weight: normal; color: #003087; font-size: 24px

Hi All,  This may be a very basic question but want to check before I make any changes. I am running a program that has a target audience pulling leads in every 24 hours after their data value has changed. I would like for the email to not send to these leads until 5 days after they were added to the Target audience. Will a wait step before the email send suffice or do I need to do something in the target audience? I just want to make sure the wait step will send to the leads that were in the target audience 5 days ago. Any insight will help. Thank you in advance Right now:Smart List (Target Audience) - Data value changed to X in past 24 hours  Flow:- change program status-wait?-send email

In the trigger campaign setup, after a lead fills out the form, they should receive a confirmation email containing the on-demand webinar link. This link is represented by the token "{{lead.FormDownloadURL:default=edit me}}". My query is:How does this token capture the value? Does it extract the value from the URL of landing page and then redirect to the appropriate on-demand video?Please let me know the thought on this.#trigger campaign #lead tokens #formfillout #URL

Hello! My org is implementing SFDC's Account-Contact Relationship object (Contacts to Multiple Accounts) and we ran into a challenge: How do you report on activities in the context of the relevant account when a Contact is associated with many Accounts?    So for example - Contact Joe Mamah belongs to 10+ accounts. Marketing is running an email campaign that is targeting 1) Accounts that belong to a specific business unit OR 2) a subset of customer accounts, which they identify by customer #. Let's say 3 of Joe's accounts fit these criteria. None of these accounts have a direct relationship in the Account-Contact object.   Marketing has a performance metrics dashboard where they roll up campaign results at the Account level. Before the Acct-Contact Relationship object, this was pretty straightforward, as there was a direct relationship between SFDC Account => SFDC Contact => Marketo Lead => Marketo Activity. (There was a duplicate Contact for every Account.) Now

Since an end user cannot see the same piece of content in a predictive content block more than once, what happens if they've seen everything? What appears in an auto-responder email? 

Hi all,I have a multi-select field on a Marketo Form (used for users to select what products are they interested in). Currently, I have a corresponding text field in SFDC on both Lead and Contact objects. I hope to have the selections on the Marketo form to be listed in the SFDC field delimited by coma or any other separator.  Is this possible to do without using any JS? Unfortunately, I have 0 JS knowledge. I am also looking into making a multi-select field in SFDC if the above idea is impossible - any suggestion with this strategy? Thank you in advance 🙂

Hi,I have a question about A/B testing with nurture. If I want to split the test into 25% & 25% and send the winner's version to the remaining 50% of the audience, how to set it up under nurture? I know the email program provides declaring winner version and sends the remaining group winner. Wondering if we can declare the winner and send winner version automatically? Thanks for everyone's help!

A partner that we are working with is sending an email (using Eloqua) to their database promoting one of our webinars which is housed in Marketo using On24 integration. They requested that we automatically pass over anyone that signs up from their email blast. She mentioned that someone in an Eloqua community recommended to use a webhook to accomplish and I am unfamiliar with its capabilities. Ultimately she wants to avoid us manually pulling spreadsheets and sending them back to her in order to suppress from the 2nd and 3rd email blast. Any suggestions are greatly appreciated!

I am creating a single form that will be on multiple client pages (same website, we just provide our clients a special non-marketo landing page). I would like to have a hidden field on the form that tells me what page the form was completed on so we know which client it came from. How the typical flow goes:Step 1: Visit the /client-name/ webpageStep 2: Click "Sign Up" buttonStep 3: Complete form on /client-name-get-started/ webpage So the Referrer Parameter autofill would be the most obvious choice. But what happens if they get to the "get started page" from elsewhere (such as an email or a different webpage)?Is there an easy way to have the hidden field populate with the current get started page's url? (the same form will just be added to each custom get started page). I wish there was something similar to the {{trigger.webpage}} token for alerts.

Does anyone know the logic behind population of the Marketo Field: Website?

Hi Marketo Nation community   Reaching out to notify all MME customers who are using our iOS SDK about an important update regarding inclusion of iOS privacy manifest file in our iOS SDK(v0.8.5) for MME. This update is necessary for publishing new version or to publish new app to the App Store. This change is initiated to meet Apple guidelines which require reason for using some API's.   Please share the information below with members of your team who manage MME.   What is changing? Only the iOS SDK will have an additional privacy manifest file inside the new version of SDK. Customer has to upgrade to new version to avoid any issues related to publishing app to app store. The new iOS SDK v0.8.5 has been released   Why is this change being made? This change is done to meet Apple Guidelines, read more here from Apple (https://developer.apple.com/news/?id=av1nevon).   What customer action is required? If customer is upgrading/publishing a new version of their App

Hi,I have created a calendar file token to add a calendar event (.ics) link to my Marketo email. This appear as text but how can I apply this feature to an image?Caroline

Is it possible to export Quick chart as Image?While I am exporting quick chart, the provision to download PPT is greyed out and limits me exporting the visual insights. 

Hello Marketo Nation Community,I'm an Admin in a client's Marketo subscription where we have been trying to understand a couple of things on how the "filter bot activity" setting impacts Email Performance Reports (EPR). Just for context, since implementing the Match with IAB List / Match with Proximity Pattern features, the client decided to "Filter Bot Activity" for both options as they wanted as much of this bot activity removed from activity logs as possible. Done. However, we are still seeing some activity that may look bot related such as several clicks in email footer links that the proximity pattern is just not catching. It's expected that it will not be 100% accurate, right? But over time, this will improve with the technology. But, knowing we are "filtering out all bot activity" at the admin level, why are we seeing a significant impact to "Sent/Delivered" metrics and slight discrepancies within "Opened/Clicked" numbers when we experiment with adding "Is Bot Activity

Hello, how can I pull a list of all my current fields and their field types? I need to be able to audit fields of a specific type in Marketo, and I thought I could do this myself by exporting the field names, but that does not include field type. Is this something I have to ask Support to pull for me? Is there a way I can do it myself?  Thanks!

Is it possible to integrate ShareID with Marketo forms?  If so, has anyone done it and how do you do it?  Our IT dept is exploring this option.  thank you so much.

Hello Community, We are setting up a process to bypass Marketo's Durable Unsubscribe. This is how the process works. Anyone who opts out of email using the below methods in the Smart List will go through the Flow Steps below:  Here we will set the Brand Unsubscribe field to TRUE (first step is for those who fill out one of our forms and second step is for everyone else). We will then wait 2 minutes (I tested it and it seems a wait step is needed to allow for Marketo processing time before Flow Step 4), then in Flow Step 4 we will change the Unsubscribed field to FALSE. This will affect all brands that someone is subscribed to with the same email address. Steps 5 and 6 are additional backend maintenance we do ourselves. One of the outliers we have is we set up a process for one of our brands to enable them to opt-into email on a website by checking a box. The opt-in syncs to Marketo and the "(Name of Brand)-Marketing Opt-In" box is set to TRUE.  Our pr

Dear All Marketo Customers,   This is to inform you about an essential update regarding the Firebase Cloud Messaging (FCM) service which needs you to change the Android Push Access notification in the Marketo Admin section.   Google had deprecated the XMPP protocol on 12th June, 2023 and will stop support on 12th June, 2024. So we will be migrating to the HTTPv1 API from the legacy XMPP protocol.  The FCM HTTPv1 API offers several advantages over the legacy protocols, including enhanced security, increased message payload size, and improved error handling.   Migrating to the new API will ensure that your push notifications and messaging functionality remain seamless and efficient. Here are the key reasons for the FCM HTTPv1 migration: Improved Security: The FCM HTTPv1 API employs modern security practices, including support for OAuth 2.0 authentication, allowing for secure communication between your servers and the FCM service. Larger Payloads: The new API allow

Here is the backstory:We use a third party to translate our emails, unfortunately sometimes the translations will come back with a translated token.example: {{my.utm_campaign}} becomes {{my.utm_campaign_lang_es_ES}}I want to delete these tokens, but they are in use.Is there a way to find the emails that use these tokens so I can correct them and delete the incorrect token from the main folder?Thanks

Is there an option available to integrate Marketo with Outlook calendar? My requestor has cancelled an event and sent a notification to all registrants via Marketo email. She now wants to know if it's possible to automatically cancel the event in the Outlook calendar for those who added it as a reminder. I have gone through chat GPT, and it shows we can do it byChatGPT Content-If you have integrated Marketo with your CRM or calendar system, you may be able to trigger automated campaigns to update or remove event information from registrants' calendars. This would require setting up specific smart campaigns based on the cancellation status and integrating with the appropriate systems. Need your thoughts on this!

Hello!We're doing a small one-off email that will use scripting to populate records. Since it is so small we're just using a CSV list import to populate the custom object data.I'm running into an issue where it is not creating a new record for each row but is only importing the first row.The file and data are structured like this - with what should be multiple records for the same Lead. Link field set to email and de-dupe is Email, Customer Identifier.Email AddressCustomer IdentifierFrequencyAmountAccount FromAccount Tobob@gmail.com12345Daily$2012344321bill@gmail.com56789Annually$567895674bob@gmail.com12345Daily$10012345497bill@gmail.com56789Daily$1053211234bob@gmail.com12345Daily$112345678bill@gmail.com56789Daily$589099876In a file that should have 92 rows of data so 92 records across 52 Lead email addresses, it is only importing 52 records. Is this a limitation of list importing?

Running your first webinar in Marketo or having issues with the member.webinar url token not populating? Well then you’ve come to the right place! Get a run down of what the Marketo member.webinar url token is, how it gets populated, how to test it, and the most common reason why it might not be populating.   N.B. If you are looking for a general introduction to Marketo tokens and how they can save you time when building your emails, webhooks, and smart campaigns then check out the Great Use Cases for Marketo Tokens post.     What is the member.webinar url in Marketo?   The {{member.webinar url}} token is a program level token specifically for event programs in Marketo that are synced to a webinar partner like Zoom. It is automatically populated by the webinar partner whenever someone is moved to the “Registered” status in the Marketo program and can subsequently be used in emails to allow registrants to join using their own unique join link. &n