Adobe Marketo Engage

We utilize RCE and have developed a multitude of dashboards to derive diverse insights. However, I am encountering a challenge in effectively visualizing the program names that have contributed to MQL creation within a specified month. Has anyone navigated this scenario before? Specifically, which RCE dashboard did you employ to extract and display this particular data set? Any guidance or recommendations would be greatly appreciated. Thank you in advance.

We have a form for Spain where we ask users to select their region. One region even though it's in the list, is then not showing as an option for customers to choose.  The region is Vizcaya. Has anyone come across something like this before? 

Hello,  I am new to Marketo. I need help sync-ing our Preference Center fields to Salesforce. We have a preference center which let prospects to select the type of communications they want to opt-out (events, research, studies, or opt-out from all). How best to do the sync? Thank you

Hi everyone,We are syncing company objects into Marketo using our REST API. With assistance from Marketo support, we created custom company fields. I would like to create a nearly bulletproof method to identify synced records. The identifier should be as simple as "Synced = false" OR "ID = empty". These fields should not be manipulable by any source other than our company import. The filter value should be self-explanatory, so filtering for a value like "ID = 0" instead of "ID = any other value" can get tricky. I experimented a bit, but with Marketo’s behavior of allowing blocking changes only if the value was filled in once—but not blocking if it is still empty—and its lack of a filter for "externalCompanyID", this becomes quite challenging. Has anyone else faced the same issue? How did you resolve it?BR Wolfram 

Hi there,We're looking to have 2 different IP addresses within one single Marketo instance. Is this possible?The new IP address is currently within SendGrid.The main idea is we have multiple branded domains and only want to send from one of the IP addresses using that branded domain, and use our current IP within Marketo for the other domain.Thanks!

Hello Marketo Community, We are currently experiencing an issue with our RTP script in the production environment and need some guidance to resolve it. Despite the RTP function being present on Windows, it consistently returns the error: "Cannot read properties of undefined (reading 'get')".This issue only occurs in our production environment and is not observed in other stages. We have tried basic troubleshooting, but the problem persists. Here are two screenshots that illustrate what we're experiencing.Any insights or advice would be greatly appreciated!Thank you,

Ok what am I missing? I have a very simple program set up to stamp UTM values for ungated web visits. The program is working as inspected, triggered by the action and stamping the value to the activity record. However, that's where the success ends. The lead utm_source field is not updating over the previous data in the field. Can you not overwrite the information already in the field? If you can overwrite it, would an API push of data trump a data change in marketo? For this scenario May 1st was the initial utm_source stamp "Speaker" and then today May 9th the lead was stamped "Email". The field is essentially supposed to be the last touch so we want it to change as they interact with other channels from us. 

Hi!I have applied dynamic content on our guided landing page - segmented by language BUT how can I actually make the form that is used there dynamic as well? I thought about cloning the default EN form and create its language versions but I don't see a way to specify it while editing the LP. On the other hand I don't see a way to segment the form by language... Any advice please?ThanksKris

I get this warning when I try to activate an email campaign. Anyone know how to fix it?

In programming slang, a footgun is a prominent feature that’s so easy to misuse — to shoot yourself in the foot — that everyone should be wary of it, even if it has proper uses.   Perhaps a bit strong to describe the form.submittable(true) method of the Forms 2.0 JS API. Yet that method is used incorrectly the majority of the time (including by yours truly!) so let’s see how to use it right.   You typically see form.submittable(true) used like so: MktoForms2.whenReady(function(readyForm){ readyForm.onValidate(function(isNativeValid){ if(!isNativeValid) return; const currentValues = readyForm.getValues(); readyForm.submittable(false); if( currentValues.FirstName == "Santa" ) { readyForm.submittable(true); } else { readyForm.showErrorMessage("Must Be Santa"); } }); });   That’s a basic custom validation function: if(!isNativeValid) makes sure the na

Hey Everyone,Need some guidance,I am working on Instance (with over 500 users) as Non admin and I work for user access management, due to the limited access I have, I am unable to map everyone's access level, for which Admin helps me export User's and roles data, every once in a while. I need to map the access / roles fortnightly. As this is a huge instance and Admin has a lot of other priorities, these report requests gets delayed for me.Question do we have any option to Automate extraction of such data (Admin will help set it up of there is such an option), Like for Reports we can subscribe?Any suggestions would really help. Regards,Neeraj

**The Mentorship Program for the Marketo Community concluded in June 2024. At this time, there are no plans to launch a second round for the program. Please check out some of the most active Mentor threads below. For more information on each certification exam, please review the 'Program Resources' links further down this thread.   Professional Exam Mentorship (AD0-E555) with Zoe Forman  Professional Exam Mentorship (AD0-E555) with Erin Pollack Professional Exam Mentorship (AD0-E555) with Clement Mak Business Practitioner Expert Exam Mentorship (AD0-E559) with Alysha Khan Business Practitioner Expert Exam Mentorship (AD0-E559) with Ashleigh Morrow Business Practitioner Expert Exam Mentorship (AD0-E559) with Nehansh Jain Architect Master Exam Mentorship (AD0-E560) with Vaitheshwari Selvam Architect Master Exam Mentorship (AD0-E560) with Alex Phi Architect Master Exam Mentorship (AD0-E560) with Pierre Flovie ____________________________________________________________________

We generate a unique service phone number for users and it is generated in the following format: 11234567890. I am looking to use a program token to reformat it in the following layout: 1-123-456-7890.  I found some code here from @sanfordwhiteman blog (https://blog.teknkl.com/velocity-reformat-phone-numbers-remove-punctuation/) but I can't seem to get the code to populate correct. I'm positive I am missing something. Any thoughts?  Thank you in advance!   Code being used currently: #set( $originalPhone = $lead.servicePhoneNumber ) ## remove non-digits #set( $unpunctuatedPhone = $unprefixedPhone.replaceAll("\D","") ) ## format as 1-123-456-7890 #set( $displayPhone = $unpunctuatedPhone.replaceAll("(\d{1})(\d{3})(\d{3})(\d{4})","$1\-$2\-$3\-$4") ) ## raw form in href, friendly form in text <a class="mktNoTrack" href="tel:+1${unpunctuatedPhone}">${displayPhone}</a>  

It looks like a competitor has registered to attend a webinar we're running in a week. He already has received the confirmation email with the link to attend the webinar on the day. Is there a way that I can restrict him from attending the webinar? I will probably not send the reminder email 1 hour before the webinar but is there anything else I can do?  Thanks! 

When we create an email link performance report it shows we have clicks on certain links (this way we cant dive into the clicked people). Whilst also looking into the results section of the smart campaign this also provides clicked links (this one needs us to manually go in one by one onto the ID of the activity to see further detail so not feasible to do this all the time or export the data as it will only show column information). But we try to find out a smart list of people using the below filter it returns 0 people which contradicts the above.   

Hi Team, Can we use two domains for email marketing? One for Marketing team's campaign and another one for sales team's campaigns.

We recently activated reCaptcha into our Marketo instance. I noticed that the three values it captures are actually recorded as constraints. I was wondering if there was an easy way to write those values to fields within Marketo. I have created a Smart Campaign to trigger off a form filled out and for example the Captcha Provider is not blank. How can I transfer that value to the field since I cannot write it.  

IssueOur organization understands that Marketo has a durable unsubscribe field. Is that the only field that is durable or are other fields like block listed, marketing suspended, etc... durable? The scenario here is if someone is deleted, then later comes back in via SFDC for example -- are other fields durable and thus, carry over to a newly created record with the same email address? SolutionThe durable unsubscribe is the only field that will persist if the lead re-enters Marketo. This is because we host that data in a separate database, whereas fields such as 'Block Listed' are hosted in your local database. (When the lead is deleted, then all data is wiped for that lead in the local database.) 

One of our clients recently did a big import of JSON-formatted values into a Textarea field. The result in Velocity, after the usual #evaluate trick to rehydrate JSON, is equivalent to this: #set( $stringKeyedObject = { "0": "apples", "100": "oranges", "2": "pears" } )   (The data is structured like that for an important reason I’ll explore in a near-future post.)   Here’s the thing: the system that exported this data uses NodeJS. In JS, creating an object literal like let o = { "0": "apples", "100": "oranges", "2": "pears" };   and looping over the keys with Object.entries(o).forEach( ([key,value]) => console.log(key,value) )   uses a specific, standards-defined order. Because the keys are all numeric strings (the term is array indexes in the ES standard), the entries are sorted as numbers, not in insertion order: 0 apples 2 pears 100 oranges   This differs starkly from Velocity. In Velocity, for an

Hi there again,  I believe this is likely possible with the help of an experienced Developer that can write some code but figured I would check in with other experts here.. Is it possible to extract data from a Querystring in the activity record for a lead? Specifically I want to pull out the UTM_Medium, etc. Is there an easy way to pull that out?  I know that for some scenarios I can use {{Trigger.}} function to get certain information, but i believe I can only get the full string and not a subsection of it. 

Hello, I am working on an integration between Marketo and Certain, which is an event registration platform. I followed these instructions and provided the developer with everything he needed to set up the API on Certain's end. I created a smart campaign (an empty one) so that I was able to provide him with a campaign ID. But now I'm stuck. What do I need to do to actually see the event registrants flowing into Marketo? Thank you. CB

Hello all - I can't seem to find this answer, so any help is appreciated. I'd like to automatically append the email id (marketo asset email id) to a query string parameter. As it's not available in the field list when creating an Email Script token, does that mean it's impossible? Thanks!

Hi there, I do have a custom field in Marketo which is being used in 100s of SCs. Name - abc, Type - NumberInitially this was not required to sync to with SFDC. Now there is a requirement to map this field with SFDC. How to do this?I tried many ways, read about it. I know that creating field in SFDC on first hand makes the process easy. But in my use case, how to do it?

Hi Everyone, I am trying to connect OneTrust and Marketo from OneTrust. I am adding all of the required creds in OneTrust credential module but my connection is not getting establushed. please see the screenshot. please guide me if I am missing anything.