Adobe Marketo Engage

Hi everyone,As far as I know, there should be a URL parameter included in our thankYouURL. I have seen this URL parameter appear in our thankYouURL from time to time, but it does not always show up.Are there any specific requirements that need to be fulfilled for an aliId to be added to the thankYouURL? For example:Does the form need to be on a Marketo landing page?Does the form need to be on an external landing page?Will the aliId only appear if there is no _mkto_trk cookie present?Does the ThankYouPage URL need to be on an external page?Etc.Do you know more about this?In the end, I want to extract the aliId from the ThankYouPageURL using JavaScript. However, when I try to do it as shown below, the URL usually does not contain any URL parameters.Thanks and kind regardsWolfram form.onSuccess(function(values, followUpUrl) { console.log(followUpUrl); return false; }); 

IssueLearn how to design smart campaigns using triggers and filters within the same campaign. Create a campaign that reacts to several different initiating actions or conditions, such as a change in lead status, form fills, or change in data values. Find out whether triggers and filters can be used together, how to combine them effectively, and how to apply advanced filter logic to achieve the desired workflow.  SolutionMarketo allows the combination of triggers and filters within a smart campaign. Triggers are considered as initiating events that start the campaign, while filters are used to further refine the selection of leads based on specific criteria. Triggers are always evaluated with an OR logic, meaning if any trigger event occurs, the campaign will consider it for further action. Filters, on the other hand, can be evaluated using AND logic, OR logic, or advanced logic, depending on the requirements. Steps for smart campaign configuration: Combining triggers and filters:

IssueLeads were uploaded into Marketo with the wrong opt-in date and time, which also synced with Microsoft Dynamics 365.  SolutionTo correct the opt-in date and time, do the following.Update information in Marketo. Prepare and upload a corrected list for the leads.Confirm the opt-in field in Marketo is not blocked from updates. CRM Sync The corrected data in Marketo will auto-sync with Dynamics 365.If auto-sync fails, manually update the opt-in dates in the CRM. Additional Steps Check for any automated actions triggered by the wrong data and rectify them If needed.Confirm data accuracy in both systems after updates.Back up data before mass updates to prevent data loss.  

Who among us hasn’t looked up a Lead or Contact in SFDC while checking the corresponding person in Marketo? Ridiculously common for me, and even if it’s not exactly hard, there’s no one-click way to do it. Until now.   Just go to the SFDC Bookmarklet Maker and enter your SFDC “My Domain” in the top field:   The checkbox means each SFDC Lead/Contact opens in a new tab, instead of having a single SFDC tab that gets continually replaced (the default).   You can optionally change the title of the bookmarklet before dragging it. Click the pencil (🖉) to edit and the check (✓) to save:   Then drag the link to your Bookmarks bar:   Presto! Now, whenever you’re viewing a record in the Marketo Lead UI, clicking the bookmarklet takes you to the corresponding SFDC record.   Required: SFDC ID on your custom tab There is one prerequisite: the SFDC ID field needs to be somewhere on your Custom tab (the exact position doesn’t matter). Check that in Admin » Field Man

We are planning to do a Landing Page Test Group testing out 2 versions of a landing page, from my understanding the URL will be the URL of the first landing page in the test group and once someone accesses the link they will be shown 1 of the 2 versions of the landing page at random. I am wondering if we could still use utm parameters like any other link for the test group URLs and that cause any issues for the A/B testing. Mostly using the utm parameters to track promo channel.

SummaryWhen attempting to approve snippet error Access Token is Invalid appears. Have the customer sign out and sign back in. Seems maybe they got logged out somehow. IssueWhen attempting to approve a snippet you receive  "Access Token Is Invalid" error. SolutionThe error can occur when your internet browser logs you out of Marketo in the background. To resolve, sign back in to Marketo and retry the approval. 

We added the LinkedIn Insights Tag to our Thank You LP Templates hoping to track the conversions from LinkedIn and following their instructions to add it to the footer right before the closing <body> tag. We have been testing but the conversion isn't registering in LinkedIn. Has anyone else experienced this issue or could provide some options we can do so we can track the LinkedIn conversion on the thank you page?

Hi there, We currently send email alerts to the account owner in sfdc when someone fills out a form. Is there a way to send alerts to another type of individual in SFDC? In this case we want alerts to go to Client Executives...   

Is there a way to route a form fill to a specific thank you page based on the URL where the form lives? We are hosting our landing pages on the CMS and would like to prevent the creation of multiple forms.

IssueNew leads created through form submissions in Marketo are not being registered by the "Fills Out Form" trigger in associated campaigns. SolutionTo address this issue:Verify Referrer Value:You'll see a referrer value in the Fills Out Form. Confirm that the referrer value in the Fill Out Form activity aligns with the campaign trigger criteria.Check Configuration Changes:Inspect any recent changes to URLs that may affect form submissions.Communicate these changes to the Marketing Operations team for proper adjustments.Review Campaign Setup:Ensure the campaign is set up to include the specific form and that no filters exclude new leads.By following these steps, you should be able to resolve the issue and have new leads correctly trigger the Fills Out Form activity in Marketo campaigns.

I have built a  master template that is designed to accommodate all of our automation and campaign needs. I am having an issue where the text attribute for approximately 40% of the CTAs are not appearing when I send a test to my @outlook.com email address (as in it's literally just a blank CTA). This only seems to be a problem with outlook.com. The Outlook app, mobile, etc, all appear as intended. Has anyone experienced anything similar or know of a solution to fix this? For simplicity, I have removed all the modules in the template except two - the first shows the CTA text as intended and the second doesn't when a test is sent. I have left the meta data in for the other modules in so those can be ignored. I would attach an image showing the exact issue but there doesn't appear to be the option to do that. Any feedback/help would be appreciated. It's hard to pinpoint what the issue is when it works fine in other email clients and mobile. Thanks in advance.

Hi all,I have an issue with adding a variable to landing page. Currently looking to add a variable to allow a user to add a 3rd party form via adding some 3rd party embed code.I either have a duplicate ID or No ID variable declared. I have added the module, Class and ID but still get the issue.Another question would it be best for string or text for user to add the embed code?Code using below ... <meta class="mktoSting" id="WebinarForm" mktoName="Webinar Reg Form" default="unit4.com" /><div class="Form-holder" style="display: ${WebinarForm};"><div class="mktoString" id="WebinarForm" mktoName="CventFormReg" default="add Cvent registration embed code"</div></div>

Recently I checked Email Performance Report 12 hours after scheduling of a campaign. It was delivered to X no of persons. Then I checked the Stats Smart list in my campaigns for delivered people. There the no of people showing were 30 less than Email performance report. What could be the possible reason for difference in stats?

So, not so much a question as a curiosity/possible warning.I had a built-out email, and I was editing the source code to be able to add a class="mktNoTrack" tag to a text link module since I've found that leaving the tracking enabled breaks phone links in Gmail. . .. anyway. I received a validator error, and I exited out to go back in and resolve.I got a white screen with the Marketo logo in the upper right and then when it brought me back to my email it had reverted to the original template I used.I "unapproved" the draft but re-editing still shows me the original template I started with and not my built-out email. Was a relatively simple email so not the end of the world - but thought I'd pass it along. Is it worth submitting a bug report to Marketo? ADDITIONAL INFO: Now when I go to edit the email, the modules are not editable. They're there in the back-end code, but on the front-end it's like a static image. . .. guess I'll start over?

Please explain the difference between promotional and transactional/operational emails with any suitable example.

Hi Community, We are a financial firm with the requirement to store all emails sent externally to our database. We are pulling them via API with no issue, with one exception: we're unable to pull down A/B tests because of the way the program executes on the email send. I know this is a known issue and I've seen threads that detail how you can see in the Get Leads Activities Endpoint, by filtering in the Send Email activity, whether a lead was involved in the test or received the winning email via the appended .Subject Line Test, but I need to be able to determine which leads received test A, which received test B, and which received the winner to satisfy our compliance requirement. Is anyone else facing anything similar or know of a workaround for this issue? Unfortunately it's not enough for us to even be able to save both versions of the test, unless we can pinpoint the recipients of each version. TIA!!

We have a specific language requirement for certain types of emails and I am trying to update a lead field with a code for the the language sent in the email for a consumer.    #if (${lead.accntsolflag}=="1" && ${lead.crlcccode}=="N" && ${lead.cnsmrlangspkn}=="E") Disclosure Text1 #set ($SOLDisclosureID = "1") ${lead.SOLDisclosureID} = $SOLDisclosureID #end Is it possible to update the lead field in velocity script?   

I've created a Landing page template and linked CSS file to it. During development and testing I have uploaded using "replace" option several version of the CSS file and it worked great. Until yesterday. Any new updates to the CSS file are not shown. I've tried to delete and re-upload CSS file and it is still showing the previous styles and not the new ones. I know that I could rename CSS file and upload it but I already have several LPs in production mode and I don't want to make total mess with the code. So is it a bug or a caching issue? Anyone have any idea how to solve this?

Hi Community, Our instance currently has a uni-directional sync between Salesforce and Marketo. Sync is enabled from Salesforce to Marketo.In the Marketo database, we have two partitions (Default & XYZ). Earlier XYZ was the Initial partition but now we have changed the assignment rule to the Default partition. Now the issue is that the default partition has n number of Leads whereas the same records are present in XYZ partition as Contacts (Synced to Marketo from Salesforce).We are unable to merge these records as we don't have Marketo to Salesforce Sync active & it gives an error (Merge failure, unable to perform merge operation in natively-synced CRM error in Marketo).'We checked Salesforce too & there are no duplicates there, just Contacts. We are looking to resolve this issue without losing activity details. Any ideas on how to proceed?

Hello,   Can someone explain the logic behind this Marketo Boolean Field / Activity log behaviour.   Depending on what changes the value of the field (form fill or smart campaign) for the very first time to [true] the Activity log will show different “Previous Values”.   If value is set to [true] via    1) A form fill (Field Type: Checkbox) … then activity log will state that value was changed “from [null] to [true]” 2) A Smart Campaign with flow step “Change Data Value” to “true” … then activity log will state that value was changed “from [false] to [true]”   Why is that?   I currently have a triggered SC: Data value changes on the boolean field with 2 constraints:   1) New value: true 2) Previous value: false   The different behaviour has caused problems since the form fills does not result in the triggered SC being fired. It’s probably safe to just remove constraint 2 since it seems redundant but I just want to be sure and understand what

I'm receiving an error message when trying to edit emails saying "Cannot Load Email." This is happening in both Chrome and Edge for the last few days. Anyone else experiencing this?

Hello Community,    Welcome to the Adobe Marketo Engage Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Marketo Engage Community Mentor, Balkar Singh Rao (@Balkar_Singh) who will be here to guide and support you and your peers with your Adobe Marketo Engage questions as you pre   pare for your Adobe Marketo Engage Business Practitioner Expert (AD0-E559) exam, through to the end of the program.     A little bit about your Adobe Marketo Engage Community Mentor, Balkar:     5 times certified Adobe Marketo Engage Practitioner Expert Practicing Marketo since 2013 10+ years of hands-on experience with Marketo Proficient with marketing automation concepts Write blogs at community Started Chandigarh Tricity Marketo User Group as a Leader Conducted users group of the Chapter Chandigarh Tricity, and attended others Participated in Champion Hours 2024 in January Recognized as

Hello,Is there a way to use Dynamic Chat to identify the user by getting them to enter their email address in a dialogue? This would be in a scenario where the browser has already been cookied as a different user.e.g. Visitor is Tom tom@gmail.com marketo ID 101Browser is cookied as Mary mary@gmail.com marketo ID 202My concern is that asking them to enter their email address via 'info capture' will simply overwrite the stored email address of the already cookied user... i.e. instead of resetting the munchkin to match the new visitor tom@gmail.com, it will change user 202's email address to tom@gmail.com and then use the data on Mary's profile for the rest of the conversation e.g. Hi Mary!Thanks, Tom