Adobe Marketo Engage

I have a survey that I want to go out automatically 1 week after a PDF download. Does this look right to you? I've set up my smart list for fills out form and not sent the survey already for any other PDF they might have downloaded.So I want to wait a week, then send the survey out any time M-FHow do I set it up so that this trigger campaign automatically ends in 90 days?

In part one of this series, we looked at the two ways to integrate Marketo with other Adobe Experience Cloud applications and how those two integrations work at a high-level. In part two, we will dive more deeply into the AEC Connector integration and how you might leverage this integration.   As a reminder, the AEC Connector shares matched audiences (audiences that exist in both Marketo and another Adobe Experience Cloud product through a matched cookie) via list membership. It cannot create net new records in Marketo or in the other application. The AEC Connector allows Marketo to share audiences to specific AEC products, including Audience Manager, Analytics (if you have Audience Manager), Target, Experience Manager, RT-CDP and Advertising Cloud. Analytics, Audience Manager and RT-CDP also can share audiences back to Marketo.   This connector is enabled by mapping your Adobe Organization to Marketo. There is no need to create a sync user or custom LaunchPoint service.&nbsp

hey,   has anyone gotten the new Munchkin functionality working to show Mailto etc link tracking?   "Munchkin - Expanded Link Tracking: Extend support for tracking of tel and mailto links with Munchkin to track an expanded set of web behaviors."   https://experienceleague.adobe.com/docs/marketo/using/release-notes/current.html?lang=en    i've tested and failed to get this work + Marketo support view this as custom HTML so outside of support scope!   

Hello everyone,   I'm trying to use the bulk lead import endpoint to update leads. I've experimented with Zapier also n8n for this purpose because of the tricksyness of multipart/form-data. I use Zapier with the files endpoint to create CSVs in the Design Studio with no issues so I thought it would work for this purpose also.   I get a 1006 error back saying "Header field 'email' not found". Just in case I was supposed to use SOAP I also tried "Email" in the file but same message. Obviously email is a field that exists in Marketo so does anyone know what is happening or have a better method? I know I must be misunderstanding how form data works so even if someone could explain the difference between the files endpoint and bulk lead endpoint and why one works with ipaas and the other doesn't that would be a huge help.   This is what I'm sending with an example file:Webhook.site - Test, process and transform emails and HTTP requests   Thanks in advance, guys.  

Hello all. I am having a similar issue that others have had regarding capturing referral URL on form submit. We've read a bunch of other threads about this topic and we can't figure out exactly how to apply those instructions to our special circumstance.    We have a custom Wordpress site and we are moving from ContactForm7 to Marketo Forms. Current ContactForm7 captures full referrer URL and includes it in the email alert to sales, which is super helpful information.   The behavior I want: 1) User clicks on a product page, then clicks the "request info" button. 2) We want to pass that product page URL to the WordPress landing page with the new Marketo form embedded on it. 3) User submits the form and the URL from the product page gets passed to our unique custom field (Form URL) we created to capture the URL.  4) Email alert uses the custom field (Form URL).    Questions:  1) What type of field should the URL field be? String or URL?  2) Ot

Hi All,    I am having an issue getting the form submission date/time to show in the correct timezone. I have read through various posts and blogs but can't seem to get this to work.   The set-up: The instance and account timezone is (GMT+10:00) Australian Eastern Standard Time (Australia/Sydney) (AEST).   I have a custom field called Last Marketo Form Submission, when the Global form is filled there is a flow step to change the data value to {{system.dateTime}}.   I have a global folder level email script token called {{my.date}}, which filters down to my program, with the following code:     #set( $inTimeZone = $date.getTimeZone().getTimeZone('Australia/Sydney') ) #set( $outTimeZone = $date.getTimeZone().getTimeZone('Australia/Sydney') ) #set( $locale = $date.getLocale() ) #set( $myDate = $convert.parseDate($lead.lastMarketoFormSubmission,'yyyy-mm-dd hh:mm:ss',$locale,$inTimeZone) ) ${date.format('dd-mm-yyyy hh:mm a z',$myDate,$l

We are trying to give our sales team accurate lists of leads... We have been really struggling with email scanners. This is the logic that I want to go for but I am not entirely sure how to set it up as I don't see any options for click time stamps in Marketo.   If there is someone who could explain a way to apply this logic with either using Smart Campaigns or even creating changing tags applied to a contact it would help. Thank you - Jacob  

Hello, I am creating a live event in Marketo, this is a vip event and we want to put forward to friend token in Marketo email but we want only certain people get forwards, since this is a vip live event, we dont want alot of forwards. Can we do this using velocity script in Marketo or by any other feature?     Thanks!

I am trying to use the SOAP API to send emails using the requestCampaign method. I can't seem to get Marketo to replace the tokens in my programTokenList. I received the following error:Parameters should be either (source, campaignId, leadList) or (source, programName, campaignName, leadList, programTokenList) (20114)If I make the call and only pass the source, campaignId, and leadList parameters, it works, and sends the email as expected (with all of the default values for tokens). If I try the other method suggested in the error message, I get the same error.I used the SOAP API getCampaignsForSource to get my campaign name, but I've also tried every other variation. For example, I have a program called Send Email via API, and a campaign called Send Email. I've tried passing those values to programName and campaignName, respectively, but also null for programName and Send Email via API.SendEmail for the campaignName. How can I pass the tokens correctly? The following is an example of

This blog is the third and final part in a series on ways of tracking lead acquisition and program success when you are embedding global forms on a non-Marketo landing page or website. The first part can be found here and the second part can be found here.The first option we covered was dependent on having a generic/tokenized thank you landing page that can be used for anyone who filled out the form. The second approach was modified to allow for separate thank you landing pages. The third and final approach uses the Form 2.0 API with loadForm and onSuccess handlers so that you can control the follow up page activity from the website, rather than from within the form settings. This also has the benefit of not requiring people to remember URL parameters in their email links.Create a global content form in Design Studio.Embed the global content form on your website on each landing page.Create follow up/thank you landing page(s) as desired.On the webpage that hosts the form, add a customiz

Hi   I'm hoping to get some advice on building out a subscription page in Marketo and the type of fields I need to create in Salesforce.   The company I work for produces lots of different content topics. The team and I created a mock-up of what the page could look like. https://xd.adobe.com/view/c3aac8e0-b75c-4db3-94d4-81f44964c8b2-96f9/   Yes. I know it's a lot of topics.  Well - my question is what type of field should I create in Salesforce?   My initial thought was to create a multi picklist field in Salesforce. However, when reading through discussion posts here some have used a single checkbox field for True/False.    While a multi-picklist seems to be the most straightforward, the company will also create forms with only one of the topics area for users to subscribe to and I think that would override the previous submissions so I'm unsure if that would work.    Any help would be greatly appreciated.  Thanks     &n

Hi all,This may be a topic discussed in length and I'm only here for a final validation if anything has changed from Marketo end in the recent months. We would like to use Global gated content forms and in my smart campaigns I would like to use referrer url as the filter to only take the submissions coming from a particular page. Can I trust the referrer URL to always be the correct place the submission come from? If that's reliable, then why do I see various scripted methods using the Forms 2.0 API to inject hidden fields that act as identifiers to decide where did the submission came from? (https://nation.marketo.com/t5/marketo-whisperer-blogs/embedding-global-forms-without-losing-tracking-part-iii/ba-p/245549)    

Hi all,  we are looking to revamp our Unsubscribe process to the following:1. User clicks on unsubscribe link within a Marketo EMail  2. User lands on a Marketo Landing page containing a Marketo Webform without form fields - Button only 3. User clicks the button to confirm his decision to unsubscribe 4. unsubscribe is set to true as part of the webform submission   Whilst technically this is not difficult to setup, I am wondering how reliable and safe the above setup will prove to be. -> How reliable is the Marketo webform to identify the existing marketo record when traffic is generated only via the unsubscribe link within a marketo email ? -> What is the likelyhood for this to fail ? -> What risks do we need to consider with the above setup ?   BR, Moritz  

Hi There, We have a third party adding leads to Marketo including a field called "Source URL". The third party identifies that field as a string. Is there a reason I wouldn't be able to map it to a field in Marketo with type URL?    Thanks! Denise

Does anyone know how to fix a button that expands when I try to edit the text? I have attached a photo of the button and how the bottom expands when I tried to edit the text to DOWNLOAD NOW. Here is some of the code: <table cellpadding="0" cellspacing="0" border="0" align="center" style="width:auto; "> <tbody> <tr style=""> <td align="left" valign="middle" style="background-color:#8cc63e; border-radius:4px; padding-left:20px; padding-right:20px; padding-top:15px; padding-bottom:10px; color:#ffffff; "><span class="mktEditable" id="ctaButton" style="" mktoname="ctaButton"><p><a href="https://cloud.cleardata.com/Q3-22-False-Sense-of-Cybersecurity_Survey-Landing-Page.html" target="_blank" style="color: #ffffff; text-decoration: none; font-size: 14px; font-weight: normal;">DOWNLOAD </a><a href="https://cloud.cleardata.com/Q3-22-False-Sense-of-Cybersecurity_Survey-Landing-Page.html" target="_blank" style="color: #ffffff; text-decoration: non

I'm installing a new Marketo instance and doing MKTO-SFDC integration. The document doesn't include creating Interesting Moment fields in SFDC. I remembered there were steps to create those fields last time I did MKTO-SFDC integration which was about 2 years ago. Am I missing something here? Do I still need to create Interesting Moment fields manually or they will be created automatically thru some other way? Thank you!

We have a series of Webhooks that pass engagement data from Marketo to our wider repository of user info and so we can stay in compliance with internal data management processes.    5 of the Webhooks that pass this email engagement data work, however our broader authentication token Webhook that generates the authentication token for the other 5 Webhooks is consistently erroring out on the Marketo side. We have been seeing 400 errors and the Webhook call has failed.    Internally we are not sure how to fix this as we are not seeing any errors come through in the Gateway application. We have looked at the Marketo payload template format and have not had any success with making adjustments and are still getting the same 400 error.    Does anyone have any suggestions on how to troubleshoot?

Hello, Community!   My Marketo org is integrated to Salesforce. Our SFDC org is going through a problem and can't process many leads at the same time (the SFDC team is working on a solution, but it might take a few weeks).    The problem is, meanwhile, I can't upload lists on Marketo with more than 100 leads without causing an error on SFDC.   We upload many lists on Marketo here, let's say 10/week, usually with 200+ leads, coming from tradeshows and external events we participate.   I talked with Marketo's support and we can't reduce the batch size of leads to Salesforce - it is 300 leads at the time, more than what our SFDC supports now.   So right now our solution is to divide the lists into smaller lists and upload them one by one, waiting 15 minutes between them. You can imagine how frustrating it is.   Does anyone have an idea on how to improve this process while our SFDC org is not ready to receive bigger batches?

We have a similar model and problem as the below post where anytime a person fills out a form on our website we create a new lead, but the contact record is getting updated instead of the lead record. https://nation.marketo.com/t5/product-discussions/contact-lead-update-issue/m-p/117214#M76303   When working with duplicate records is there any way to specify in a flow which record gets updated?    Process being used: Update values in a smart campaign flow for things like score, campaign, interesting moment, etc. Sync Person to SFDC and assign to a queue (to purposefully create a new duplicate lead). All of the values get successfully updated on the contact but when creating a duplicate lead the only value that is not replicated is campaign membership. Meaning both contact and lead now have the same score, interesting moment, etc. but only the contact is in the campaign.    We have tried all sorts of combinations like creating the duplicate lead first and then

What has everyone's experience been with email deliverability tools? My team  has the Marketo Email Deliverability PowerPack,which leverages 250ok, but we've also tested Glockapps and the spam testing functionality in Litmus. The problem is that we're getting significantly different results across the different platforms, which means we don't know what to trust. We plan to continue testing these tools to get a better sense of what drives the results on each platform, but in the meantime I'm curious what everyone else's experience has been with any of these tools.

Hi, I am looking at my job category engagement report and noticed that a default status is showing with over 3,000 people in, however the only people in the engagement program should be the job categories listed. I have checked the program by setting up a smart campaign and saying: member of engagement program = true, program name = correct engagement program Job category is not Head of HR, Head of Payroll, Other Payroll, Other HR, Head of Reward, Training Contract and it's coming up with 0, so unsure what default is standing for if everyone within this program has the correct job category.  Any ideas of what it could be? Thanks.