Adobe Marketo Engage

Does anyone have an idea how to resolve the ERR_NAME_NOT_RESOLVED error?    Already did a DNS flush and the error still persist. Is there another way we can load the /js/forms2/js/forms2.min.js This issue is only happening for some users however one of the users is from our web development team. Page Url: https://dev-cus-cms-app.azurewebsites.net/us-en   Any insight will be appreciated.   Thanks,

Hello everyone. I am an advanced user of Marketo and I have used it for many situations for over 7 years. This time I am trying to use it for an internal process and I'd like to set up a trigger on an alert email, so the person that receives the alert email can click on an email and then "something happens" / flow starts that actually replies back to the lead that filled a form.   So far trying different ways I have not achieved it. Do you have any ideas how to achieve this? I'm happy to read work arounds.  Thank you, Denisse

We have created reports in Marketo for our bounced leads, but need a way to surface the bounced leads with sales for follow-up by creating a salesforce report. Has anyone done this before or know best practice or where to start?

Has anyone ever experienced receiving Marketo form registration fills, then upon contacting them, they swear they haven't submitted the form, and don't work for the submitted company?   We are running a series of Google PPC adverts on search terms, specific to our high-Tech B2B industry, that land on our Marketo LPs. The call to action is to fill in the form to register for a software evaluation  https://digital.zuken.com/E3_cabling.html#register    Yet we regularly (according to sales who are following up registrations) encounter contacting people who claim to not have submitted our form, dont work for the stated company and have no idea why we are contacting them.   Has anyone else experienced these issues, or have suggestions on how to overcome?

We have noticed a large amount of Bizible Attribution Touchpoints being deleted month-over-month. When investigating in our SFDC instance recycle bin, these were deleted by the Bizible Integration User (used as an API user for the Bizible to SFDC sync) and some were deleted only seconds after being created.    Our team is currently working with the Bizible support engineer team but was wondering if this has happened to any other Bizible users. 

Hi all,  Hoping there is an answer to this!  My request a demo form has a dropdown to select which various products you would like to receive a demo of, example in the image below:  I'd like to create a different asset delivery email tailored to the specific product that they select when requesting a demo - is this possible as I can't seem to find a way to do it and may just have to settle for a generic asset delivery?    Thanks! 

Hi everyone,    In emails there are usually modules which are nearly the same but for the change you need two variables to change. Example a module with two columns: Image is aligned right and Text is aligned left.  - or -  Image is aligned left and Text is aligned right.  Basically it would be possible to just tell the module if the Image should be on the left or the right side. But the alignement of the text has to be changed as well. Do you have such cases? Do you always create two modules for this?  Or is there a clever way to ask for just one variable while it is handled in two places differently? Best regardsWolfram

I have created a Master template in Marketo. Earlier, I was able to approve the same.   Now, when I have added the new snippet section then I am not able to approve the draft.  I am getting this error. I removed the same section but still, did not get any success.   Any help would be appreciated!  

Creating an operational Marketo Engage Interesting Moment program can be, well, “interesting.”  Let me explain.   The “best practice” that we are accustomed to as Marketo Experts is this:  We create an operational Interesting Moment “super program” in our operational program folder that triggers based on program status changes in your Marketo Engage programs and writes the unique Interesting Moment in your organizationally governed format.  This trigger can be in a distinct Interesting Moments program or embedded in your scoring program (although this presents challenges if you have to make updates).    An example of an operational trigger in your instance may look like this smart campaign:   Trigger: Flow (Interesting Moment component):   Most of us that have been operating in Marketo Engage, and have this operational best practice framework in place, have an operational program in place that is executing on each of your programs whose status

Hi everyone,For upcoming trade shows, we typically attempt to drive people to either our events web page, or to an event Marketo LP where we list a particular trade show we will exhibit at. Our goal is to fill up our sales teams' schedules with meetings, so we ask prospects if they would like to schedule time with one of our reps at that event. Does anyone have any recommendations for a scheduling tool that integrates with Marketo, and, possibly in our forms? The hope is once someone checks the box that that want to schedule a meeting, the available times populate and the person can make a selection.Thanks for your suggestions,Dave

I am trying to find the process for Calendly and Marketo Integration. Does anyone have idea about this??

I have a form that operates as an interstitial before a member fills out an application. This form allows me to deliver someone to the product they would be interested in applying for. This is all fine and dandy, except the user must return to the same form to check their application status... not the end of the world, but want to streamline it... the thought was using the custom HTML for known visitors. I know this isn't perfect as just because you are known, doesn't mean you've already applied for the product.   My challenge is that when I set up the HTML it gives the options for the button and for the text "not me" to reset. I was playing with it to where I could say "apply" and that would use the "not me" link and the button would allow for the status check... the problem is it feels backward... I would rather the button be "apply" but I can't figure out how to get the button to reload the form like the "not me" text link does. I'm guessing there is some java and coding to fix

I have a situation where we are executing some code on pages that have Marketo forms. This particular piece of code handles a few things. One it takes care of multiple Marketo forms on the same page but it also pushes data, we've designated in our CMS, to the dataLayer along with the form render on a successful submission of the form. Now, this code, which is being executed through Google Tag Manager, currently uses an element visibility trigger. It looks for the mktForm class. When that class is present the code executes. The problem is that this code may execute before we're done retrieving the Marketo form and fully rendering it. This ends up popping an error message. What I am thinking would solve this issue is instead of triggering the code with a element visibility trigger it would be best to wait until the form is fully rendered. This probably needs some JS(or maybe not) to see if this 'fully rendered' condition exists but I not sure how to do this. Any help would be greatly app

We are seeing a bunch of different leads from the same company (50+) "open" and "click" almost every email we send them. This is breaking lead scoring as all leads are being sent to the inside sales team to investigate.Curious if this is something anyone's seen before? We are baffled. Support doesn't seem to know either.

  We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful.   Custom Routing Rules For meeting booking functionality, we have round robin as the default routing logic for identifying an agent whose calendar is to be shown to the visitor. We have introduced  Custom rules to give you more flexibility to define your criteria and group of agents based on which an agent's calendar is to be resolved.   With custom rules, you can leverage lead,company and inferred attributes to define a qualification criteria based on which an agent's calendar should be resolved.    Notes: You can use all lead/company attributes that you enabled as part of your Adobe Marketo Engage Sync You can assign more than one agent to a rule and it will round robin within the rule Similar to audience criteria in dialogues, you can create groups for complex routing criteria Similar to dialogues, there is a p

Hello.   I am attempting to create a bulk program member extract job using the updatedAt filter but am receiving a 1003 error. "errors": [ { "code": "1003", "message": "filter not specified" } I have little experience with APIs and need some help on what this error is telling me. Using the same call but adding another filter of "programId" returns the expected result.   Here is my json.https://588-rpl-556.mktorest.com/bulk/v1/program/members/export/create.json { "format": "CSV", "fields": [ "firstName", "lastName", "email", "createdAt", "membershipDate", "updatedAt", "program", "programId", "statusName", "leadId", "reachedSuccess", "isExhausted" ], "filter": { "updatedAt": { "startAt": "2022-09-01T00:00:00Z", "endAt": "2022-10-01T00:00:00Z" } } } What could be causing this error?   Thanks.

Hi everyone,    I like to check the email address for specific domains using velocity/email scripting. But for some reasons it is not working for me. Attempt 1 - Using contains   #set($mail = "wolfram.lotz@xy-c.com") $mail.contains("xy-c.com")   this works fine   #set($mail= "{{lead.Email Address}}") $mail.contains("xy-c.com") $mail   contains is always false but $mail output shows the correct domain   Attempt 1 - Using split (to check later for equal)   #set($mail = "wolfram.lotz@xy-c.com") #set($domain= $mail.split("@")) $domain[1]   This works fine. Domain is shown correct.      #set($mail = "{{lead.Email Address:default=edit me}}") #set($address= $mail.split("@")) $address[0]    This split does not work. It shows the whole email instead of just the part before the @Note: I'm checking this within the email, which is why you see ":default=edit me" here. I checked as well the following post: http

Hi All,We currently don't have our SFDC and marketo synced, but someone has come up with this idea and want me to investigate if it will be possible once the 2 are integrated. (If they were synced I'd just test this out)If I created a smart campaign where the trigger is opportunity is updated and flow step is Send Email. Is the email sent to the contact attached to the opportunity object in SFDC?     Thanks so much!!  

I have updated the custom css file on my form but even in preview mode the changes to the custom css is not shown. The draft is already approved and if I create a new draft and edit my custom css I can see my changes in there.    Is it something related to cache ? If so, is there a way to clear cache in Marketo form?   Thanks in advance, Bata

Hi everyone,  I like to use a velocity macro within an guided email template. I alreay found out that it is possible to add the macro on template level within the body and that it is not possible to change (or add) the macro in the code editor of the specific email asset.    Is anybody of you familar with using VTL macros in email templates? Ar there things to consider? Gos, no-goes or best practices?    Or are there any restrictions that you would absolutely advise to not use macros in templates? 

Hello all!  We have a fairly large martech set up, and we know we could be using our tools better. We are looking for a consultant to give us best practices, take a look at our processes, and make recommendations on how we can be more efficient..    Has anyone gone through this project and was successful? Any recommendations?    Thanks so much

One of our sales teams is requesting we add Marketo email activity to the opportunity object - is this possible? Does anyone have experience with this?   Activity is only registering on the lead and contact object, not the opportunity object. Is this a permission set managed in Salesforce/Marketo Sync User, and if so, does anyone know what specifically needs to be updated in order to get this to work? Thanks!

In Marketo, we use Smart Lists for Program Entry criteria. At each step of our journey, we update their program status (step 1, 2, 3, etc)While testing, we want to be able to remove a member from the campaign and allow them to requalify for the campaign to test with them again. The only way I have found to do this is to clone the entry criteria, which allows them to qualify again. Is there a way to requalify these records without cloning/creating new smart lists? There is nothing in these smart lists that would exclude these people from reentry, and the campaign allows reentry as well.