Adobe Marketo Engage

I don’t usually post in here, but as we await a Marketo Support response I thought I’d ask this community if you’ve seen a drastic reduction in your email performance since mid-Feb? It could be a local instance thing, or maybe a wider-Adobe customer thing, but our click and click-through rates have dropped by about 80%, seemingly overnight. No change to audience, no change to emails etc. It feels as though Adobe has suddenly backed out bot link clicks from security/spam filters at an Email Performance Report level. Anyone else see a change like this?!Example Pre-Feb Avg Click & CTO Rate: 5% & 24% Post-Feb Avg Click & CTO Rate: 1% & 5% It's an 80 decrease there or thereabouts. Appreciate any support from the community to discuss this if support doesn't yield any success.

I am trying to create an email script token for a program with the following workflow:   -A checkbox is selected in the Exosome Brochure Downloads field on form FM 01 -That selection is inserted into the email that sends out after the form fill   I would like the customer to be able to select multiple check boxes and have only those selections appear in the email. For example, if the customer selects B1, only B1 will show up in the email. But if they select B1 and B2, then both selections will show in the email.   I am using the code below but both options show on the email regardless of which box is checked in the form. Any advice is appreciated.    #set($lead.exosomeBrochureDownloads = "B1,B2") #if( !$lead.exosomeBrochureDownloadsS.isEmpty()&&$lead.exosomeBrochureDownloads.contains("B1") ) <a href="https://www.bio-techne.com/">Get B1 Brochure<br></a> #end #if(!$lead.exosomeBrochureDownloadsS.isEmpty()&&$lead.exosomeBroc

Hello, Our daily subscriptions to email performance reports constantly get deactivated and emails removed. We'll receive the report for 2-3 days, then suddenly stop receiving them. When I checked, the deactivated button was unmarked, and our email addresses were removed. I then have to re-enter all our email addresses and hit activate, then run the report again and again. All of the recipients are opted-in (internal team). This report goes to only 5 internal employees, including myself. Can someone please provide some insights on this issue? Thank you in advance!  

Use this thread to discuss any questions or comment you may have before, during, or after the Summit session!   Register for Summit    Register for Session   Session Details The need to develop and deliver campaigns faster is increasing at a pace that is only matched by the level of complexity to execute them flawlessly across channels. Leading marketing teams, including Commvault & Adobe, have optimized the campaign creation process to improve agility and deliver huge efficiency gains while increasing ROI, performance and employee satisfaction. Learn how Marketo Engage & Workfront together streamlined and automated the campaign creation and execution process at Commvault, producing impressive results: Reduced time needed to build a campaign by 78%; Scaled customer engagement to run 200+ programs/month with COE; Accurately measured attribution across touchpoints to optimize marketing spend. Learn: How the most innovative marketing teams are rethinking

Hi, I have a Marketo form with a Custom Field and would like to update it with some value.   What should be the script like? My Form looks like     In the Click me button, I have the script like below, which does not change the value.   My Goal is to update the COB_CustomData to some value. Help needed for scripting this kind of function?   <button onclick="myFunction()">Click Me</button> <script> function myFunction() { //alert( 'TEST My Function'); form= MktoForms2.getForm(1573); //alert(form); var vals = form.getValues(); alert("Submitted values: " + JSON.stringify(vals)); let mktoFieldsObj = {}; mktoFieldsObj['COB_CustomData']="test"; alert(mktoFieldsObj); form.setValues(mktoFieldsObj); form.submit(); } </script>    

Hi,   Is it possible to use the "purposeful duplicate" concept to create duplicate leads in SFDC, but avoid duplicate persons in Marketo? We need to allow for lead duplication in the CRM to accommodate lead re-qualification. But having duplicates in Marketo is not an option.   Does it make sense to have a bi-directional sync between the SFDC Contacts object and the Marketo Person object, and a uni-direction sync between the Marketo Person object and SFDC Leads object (Marketo to SFDC)?   What other approaches are there?   Cheers,

Hello all,   I am a Marketo Engage user with some questions about capabilities.    We typically uses Marketo to create landing pages with forms, links to other pages, etc. This works great for us.   The problem I am facing now is whether Marketo has the functionality to create subpages within a landing page. We have an awards gala every year, and that gala's website has a number of subpages that explain the rules, the judging, etc.    The gala website has tabs that direct you to the aforementioned subpages. I was wondering if Marketo has the capability to do this. For example, on the gala website if you hit on the Rules tab, it gives the option of 2 different pages, and once you click on one of those options it takes you to the page with the info you are looking for.    I was thinking Marketo might be able to do this if we build multiple pages and just link them to each other, but that sounds quite difficult to execute. I was hoping there was an

Hi All   Need help to find solution to this or if there is any specific resource for me to refer.    We do have some transactional emails with custom objects and velocity scripting. We migrated these to a new instance and when I am trying to approve the emails, I am getting the below error. Can anyone help me find a solution?      

I'm unsure if anyone else has a better solution, but when we need to edit an email in a Smart Campaign, it can be a pain to work with if the email is used across 20+ sales team form notifications with just token variations. Maybe with tokens, there is a better way, but as you know, you cannot unapprove and edit an email when it is in smart campaigns. So a workaround I use is to clone the email and keep an alternate copy in my local assets folder. This way I can edit these, approve them and quickly paste the email name into the smart campaigns without interrupting the notification flow for forms. Then just unapprove the previous one, delete, reclone new one (so it is exact copy).   Let me know if anyone has a better way to do this, advice much appreciated.

Hi there! Is it possible to transport Form fill data directly to a SharePoint file? As in when a form is filled out the data is directly added to the file instead of an email trigger.    Thanks IC      

Hi, In a mass email blast, each unique lead (person) will have a unique web address (URL) found within the body of the email. The web address will link to an online gift card for them to redeem.   What is the token I should utilize for these unique gift URLs? ....To ensure they are correctly pulled from the spreadsheet. Please advise.   Thank you.

Hi all, I've seen one post similar to this but wanted to hear from the community. We experienced a pretty sharp decline in clicks and opens after Marketo made a system-wide update on 2/15/23 in which they block IP addresses that belong to a company that provides an email security service that scans emails (their functionality leverages bots to click links in emails to scan for malicious content).  Did anyone else go through this experience?

Hi All,   Please help me to connect Magneto database with Marketo. How can we do this ? Is there any 3rd party connector required to do so ? or the connector is already exist within Marketo we only need to do some configuration changes to enable it ?   Please advise.   Thanks and Regards, Neelam

Hi All,    We are testing hidden Marketo form submissions from a non-marketo (Laserfiche) form.   Unfortunately, the Marketo form does not submit when the Laserfiche form does, and I can't see any error codes in devtools console.   I've followed some previous posts and code from @SanfordWhiteman and also managed to run it by our Marketo partner, but we are stuck at the moment, and before passing it on to their dev team, I was hoping I might get some help here.   The Marketo hidden form has no fields and only a submit button. The Marketo campaign is set up as follows:   The Laserfiche form is available here - lf.etcltd.com.au/Forms/marketo The code we are using has been wrapped in JS since that is a requirement of the Laserfiche form. See code below: <script>$.getScript("//my.etcltd.com.au/js/forms2/js/forms2.min.js", function () { $('.marketo-form .cf-custom').html([ '<form id="mktoForm_426" style="display:none"></form

Hello Community,   We have hundreds of Emails sitting in Design Studio, that we would like to move into programs within Marketing Activities. You can move individual emails, but is there a way to move Email assets from Design Studio in bulk ?    

Hello there!   I'm new to Velocity and need some help. I'm trying to list all the names of approved applications within the last 12 hours in an email. We have a custom object with approved timestamp and the name of the application.        #set ($sortedUpdated = $sorter.sort($appRecord_cList,"ApprovalTimestamp:desc")) #foreach($Record in $sortedUpdated) #if (!(!$!Record.ApprovalTimestamp || $Record.ApprovalTimestamp.isEmpty())) #set ($name = "$Record.Name") #end #end $name       I have not gotten far with this, just trying to list the names first before adding the time component to it. Any help is appreciated, thank you!!

Does anyone know how I might be able to have a form submitted, then present the user with a second form that doesn't requite the user to re-enter thier email address? I know field logic would do something similar in a single form, but then the form can't be submitted until all fields are supplied. Longer forms mean more abandonment. If I can get the basic info on the first form, I have them in the system. Indepth qualifing info could then be gathered by the second form.Some users may not complete the second form, but many would if I tell them this will speed up our turn around time. But I don't want to annoy them by asking for email address when they just supplied it on the previous form.Any and all ideas are welcome. Thanks in advance.

Hello! I haven't fully tested this yet, but I am wondering if it's possible to do the following: Can I create a webform that, once submitted, redirects to a second webform, and then ensure that the data from both the first and second webform makes it onto the same lead record? More specifically, what I'm trying to accomplish is, webform #1 will ask for basic info, and webform #2 will ask a bunch of optional product-specific questions. All the questions combined are too big for one webform, which is why I am hoping to be able to split it up into 2 webforms. Also I should mention that these are external landing pages on our company website, not Marketo landing pages. Thank you!

Hey all!  When enabling the Bot Activity filter, you have the option to either "Log Bot Activity" or "Filter Bot Activity".  "Log Bot Activity" keeps tabs on what clicks/opens are bot-generated, but still includes those clicks/opens in your results. "Filter Bot Activity" excludes those from your results.   My question is, when you choose "Filter Bot Activity" are you still able to see the bot activity using the Smart List filters "Opened Email > Is Bot Activity" and "Opened Email > Bot Activity Pattern"? Or is that data no longer stored?   Thank you!

Hi All,I am trying to figure out the best way to pre-populate the email address in the unsubscribe page. So basically, in our unsubscribe page, we want to show the email address to the person who clicked on link but they should not be able to edit the email address. I used default value (email address token) for the email address field but default value will get the data from stored cookie and it might differ in some cases.Is there any way, we can get the email address picked from email?Any help will be appreciated.Thanks,Sant

Hi Team,   Just wanted to check whether do we have an option to restrict an user to few specific smart lists while creating roles/ permissions?. As far as I know, we don't have that option to restrict the usage of smart list for a user. Please let me know whether we have any feasibilities.   Thanks! 

Hi Team,   Can we make Marketo to create new leads every time for each form submission? For organization with multiple products each inquiry can be related with different products and there will be a need to maintain and nurture each lead individually.   Thanks,

Hello!Sorry, back again with more fun weird use cases. I'm looking to see if it is possible to have commas between outputs from a single field if there is more than one result? Here is my current script that looks for a opening date in the last 5 days and prints the Full Name: ##Standard Velocity Date/Time Fields #set( $defaultTimeZone = $date.getTimeZone().getTimeZone("America/Chicago") ) #set( $defaultLocale = $date.getLocale() ) #set( $calNow = $date.getCalendar() ) #set( $ret = $calNow.setTimeZone($defaultTimeZone) ) #set( $calConst = $field.in($calNow) ) #set( $ISO8601DateOnly = "yyyy-MM-dd" ) #set( $ISO8601DateTime = "yyyy-MM-dd'T'HH:mm:ss" ) #set( $ISO8601DateTimeWithSpace = "yyyy-MM-dd HH:mm:ss" ) #set( $ISO8601DateTimeWithMillisUTC = "yyyy-MM-dd'T'HH:mm:ss.SSS'Z'" ) #set( $ISO8601DateTimeWithMillisTZ = "yyyy-MM-dd'T'HH:mm:ss.SSSZ" ) ## iterate Customer Profiles, looking for those with Membership Opening yesterday #foreach ( $item in $customerProfilesList ) #set( $membersh

Is anyone having issues with the MS Campaign name being stripped out of their Marketo Programs or "add to Microsoft Campaign" functionality? We have confirmed there are no sync issues (between Marketo and MS CRM), and no permissions have been updated on the MS CRM Side.   Happy Emailing to All!