Adobe Marketo Engage

Hey everyone, I have a quick question regarding 'NULL', 'Null' & 'null'. If we have a String data type field called 'Mobile Number' in our Marketo database. And we are expecting a sync of that data from the CRM system. Can we ask them to push NULL in the Marketo field from CRM in case of empty values in the database for the users who used to have a mobile number value?  Will that allow us to see blank or empty in the 'Mobile Number' field if the user has deleted the 'Mobile number' or will that appear as NULL in the Mobile Number Field on the next data load?    Kind Regards, Vidhi

hi everybody, We use emojis in our subject line by UTF8 encoding them, e.g. =?UTF-8?Q?Schon gewusst? =F0=9F=92=A1 Spannende Insights ?=   They work perfectly in all email apps and browsers, except apple email app.    Has anybody experienced that issue and found a solution for that?   Thank you & kind regards, Elisabeth    

Per the suggestion of many, we have created a SFDC custom junction object to address our one-to-many account relationship within Salesforce outlined here. I am a little stuck on where to go next. I am now seeing contacts being pulled into smartlists when using filters that only match their secondary accounts, which is a good thing! But is the only way to access the various fields on that specific account by pulling all the fields into the junction object? Because if I then use an account filter it will revert back to grabbing from the primary... It basically feels like we are having to duplicate the account object as a custom object- and in that case why would it even NEED to be a junction object?   I am assuming the only path forward is mapping all of those to the junction object via a SDFC flow (since formula fields are a no-go for Marketo) but wanted confirmation on this before I ask a Salesforce admin to tackle it. Because it won't be pretty..I KNOW we already will have to do

Hello folks,   We have a use case to send emails out to unresponsive leads in a particular fashion and I needed guidance in setting up a recurring campaign (if possible) in marketo.   Here is the requirement:   Leads that open Email 1 (with subject line A) but don´t fill out the form should receive Email 2 Leads that do not open Email 1, should receive Email 1 with subject line B within 7 days. Leads that open Email 2 but don´t fill out the form should receive Email 3. Leads that do not open Email 2, should receive Email 2 with subject line B within 7 days. Leads that open Email 3 but don´t fill out the form, should receive Email 3 with subject line B within 7 days (the last attempt). Leads that do not open Email 3, should receive Email 3 with subject line B within 7 days. After all this sequence, if they haven´t filled out the form, add them to the new monthly newsletter list that we will create for prospects so they can continue to be nurtured once a month. Please NOT

In today's digital era, email remains a significant channel for communication and marketing. However, the success of an email campaign depends not only on the quality of content but also on whether the email reaches the intended recipients' inboxes.    To ensure your email stands out and comes to the notice of recipients, your email design should be on point. Therefore, it's essential to follow best practices when creating email templates to ensure optimal delivery rates.    In this quick read, I’ll walk you through the do's and don'ts of designing an email template to maximize the chances of email delivery in the inbox.   Common Mistakes to Avoid While Designing  Email Templates   Without a doubt, the right email template can benefit your marketing campaign. Here are the 8 common pitfalls to avoid: Don't Use Excessive Images or Large File Sizes: Heavy emails with excessive images or large attachments may trigger spam filters or lead to slower l

Hi Everyone,Looking for a guidance on a Velocity script solution that I'm building currently.I need to populate content pushed to CO in a following format (deduped by personId, category): So, I'm using below code to populate the content, but also trim each url from https:// so it can be later applied statically to enable tracking.Each set of content has 3 urls placed in separate fields as highlighted in red. I need to generate relevant content per category (in yellow).It works great in Preview Email mode but, when I sent it from test campaigns (my record has not duplicates), what happens is, that for i.e. the url for Article 3 category oil is mixed with Article 3 category electric power.Is there anything I can proof better in my logic or maybe try a different approach?   #foreach( $item in $blueConicRecommendations_cList ) #set( $url1 = $item.rec1_link) #set( $url2 = $item.rec2_link) #set( $url3 = $item.rec3_link) #set($urlLength1 = $url1.length() - 0)## gets the length of t

Hi Team, Please help with me with these question:   Is it true that triggers will NOT work if a Marketo landing page is in draft mode, even though it's published/live? For example, if someone needs to make an edit/change to the landing page while it is live and being used in a campaign, the tracking programs which is suppose to track engagements on a Marketo LP will not work at that time - not until they select "Approve Draft?"   Thanks, Deepthi.      

Hi everyone,Quick question, I have a new email campaign that I want to send to members, we will call it Summer Email. Now, we have another current ongoing campaign that launches an email to our new members, we will call this the Spring email. Now, I want to add a suppression to the Spring email to not send if the members in the Spring email campaign received the Summer email at any point.The current setup (smart list and flow) for the ongoing Spring email is as follows: My first thought is to add the following smart list filter and flow step to the Spring email campaign: First and foremost, is adding this to the existing Spring campaign the right approach?Second, would I need to adjust the filter options in the smart list to make this work properly?  

Welcome to the 6th edition of the Adobe Marketo Engage Community Lens! In this edition, read an updated blog on keeping your Marketo Engage instance organized, catch up on our product announcement regarding Marketo Engage's new Interactive Webinars feature, sign up for our upcoming webinar on tracking, analyzing and optimizing your marketing campaigns, watch our recorded Marketo Engage Champion Office Hours and Marketo & Mochas series, and more!    Highlights Track, Analyze, and Optimize your Marketing Campaigns with Marketo Engage: Learn how to maximize the impact of your marketing campaigns with Adobe Marketo Engage in a webinar hosted by Marketo Engage Champions Ajay Sarpal and Andy Caron. Gain valuable insights on key reporting and attribution techniques, effective utilization of features like UTMs, Lead Sources, and Programs, and advanced attribution solutions using Marketo Measure, helping you move beyond vanity metrics and optimize for suc

Greetings Community,I feel like I am circling around the airport on this one, and I would love to bring this baby in for a landing. Part 1: We want to let our members know when their next payment is due. I have checked off the Product and NextDueDate checkboxes in the CCUAccount Custom object. I put this code below into Velocity script which is supposed to show the Next Due Date based on their product code: #set( $interestingProductCodes = ["NEW AUTO CE12","SECURED OTHER GOODS CE12","REC VEHICLE OE","SECURED OTHER GOODS OE","PCU USED VEHICLE","PCU USED VEHICLE JR MEETING","PCU NEW VEHICLE","NEW AUTO ALTERN IL","USED AUTO ALTERN IL","USED AUTO ALTERN WI","USED AUTO OE","NEW AUTO OE","MOTORCYCLE CE12","REC VEHICLE CE12"] ) #foreach( $account in $cCUAccount_cList ) #if( $interestingProductCodes.contains($account.productCode) ) ${account.getNextDueDate} #end #end However, when I test the token in an email using contacts, nothing shows up. Is there any code I am missing here?Part Two: The

  When an email created on Marketo is forwarded by the receiver to another email ID, the CTA button is duplicated. What could be the cause and how can I overcome this issue?    Note: This template is created on Design studio within Marketo.     

Hello Marketo Community I have a question about Salesforce sync of previously deleted Marketo leads. We are running a data cleanup management program in Marketo where we periodically delete leads from Marketo but we do retain them in Salesforce. We use the sync filter to prevent Salesforce synching them back to Marketo. The issue we have is that if any of those deleted leads comes back ie. by filling out a form we want them to sync back to an existing record in Salesforce but when Marketo tries to sync the lead to Salesforce we get a sync error saying {FIELD_CUSTOM_VALIDATION_EXCEPTION: Cannot create the Lead or Contact as a Lead or Contact with email ... already exists} Has anyone had similar issue to overcome? I'd greatly appreciate any suggestions on how to fix the problem. Thank you Mirek

In this article, we will delve into the changes made within Real-Time Personalization (RTP) during the migration from Universal Analytics to Google Analytics 4. The content will primarily consist of a combination of links to other web articles that provide examples and step-by-step explanations where necessary. These resources will enhance the understanding of the topic and provide valuable insights.   1. Introduction This article aims to provide RTP customers with detailed steps for migrating configurations from Google Universal Analytics to Google Analytics 4. During this migration, you can expect to receive events either directly on the GA-4 Tag or through the GTM tag from our RTP application. The following sections will guide you through the migration process. Before proceeding with the steps, it is important to determine which tag you are currently using on your website or landing page. You can do this by checking the active tag in the head section of your website's sour

Thank you very much for the help. Can a subchannel be part of multiple channels in Marketo Measure?

Hi all, Anyone knows if it's possible to do the following:When a person keys in his email address in the Marketo landing page form:If his email address is already in the Marketo list relevant to the landing page form, he will receive an on-site message saying "he has already signed up"If his email address is not in the list, then he will go through the standard form submission process.This will have to happen live. Any developers here who can point me in the right direction. What do you think I have to do to make this work?RegardsFred

I would like to learn how to remove duplicates from a specific campaign before sending an email using the A/B test functionality.

I have a nurture campaign that has been running for 3 months. I had a cast go out a few days ago, but I am getting engagement scores of 0 for 2 emails that have always been in the program. I can see that there are no hard bounces, or unsubscribes. The open and click rates appear to be normal. Any idea why I am showing 0 as an engagement score for these?

Hi Team,   I wanted to check if this issue is from marketo end before I reach out to marketo support.   We have a marketo landing page, this landing page has multiple assets (couple of them are gated and couple of them are ungated); We have set up trigger to capture engagements from each asset, all working fine but these are the issues with testing.   When I visit the landing page and get engage with all the assets, I get qualified in some and with some I don't get qualified at all, when I try after sometime I will get qualified in the one's I didn't get qualified before.   Is this happening because marketo has slow down or testing multiple triggers at the same time or sometimes both. Also does is issue occurs when multiple people testing the triggers at the same time.   Thanks, Deepthi.          

Hello Marketing Nation – Webex has recently rolled out a new UI that is referred to as Webex Events (New). Our present connector supports events created in Webex Events (Classic) only. It doesn’t support events created in Webex Events (New). We are working to find a solution. In the meantime, we want to keep everyone updated about this change. This information has been updated in our the product documentation that can be accessed here.

I am trying to create a Vue 3 Component  for Marketo Form. The form is loading fine and submitting fine but for some reason the page reloads even though I am doing a `return false` in the OnSuccess method. If I change the settings in Marketo for the "Thank you page" to external url from stay on page  it will redirect to that url. It seems the "return false" is being ignored as the alert is displayed when the form is submitted. Thanks you for any help.   <template> <form :id="formId"></form> </template> <script> export default { props: { mktoFormId: { type: Number, required: true, }, }, setup(props, { slots }) { const formId = "mktoForm_" + props.mktoFormId; if (window.MktoForms2) { MktoForms2.loadForm( "//app-ab13.marketo.com", "736-VEE-917", props.mktoFormId, function (mktoForm) { mktoForm.onSuccess(function () { alert("Success");

Can sub-brands use their own organizational name in the email from field of their Workspaces? As the manager of the default/global Workspace, it makes me nervous about our deliverability & reputation. Thanks.