Adobe Marketo Engage

Hey everyone,   I was hoping to get some help on a global variable issue I'm seeing in my guided LP template. Ive created a global variable for my button label. The default text for the label appears in the variables editor in the LP, however, the button is showing the global variable code instead of the text. Any suggestions on how to resolve this?         <meta class="mktoString" id="ButtonLabel" mktoname="Button Label" default="¡Empiece a explorar hoy!" mktomodulescope="false" />   <div><a href="${ButtonURL}"><button type="button" name="myButton">${ButtonLabel}</button></a></div>  

Hi there,   Here's a twisted question I received from one of my colleagues today, is it possible to keep existing only existing contacts during a list import and avoid creating new contacts?    Knowing that Marketo uses the email address to find and update existing contacts, can all the additional ones be removed at the time of upload? Or maybe afterwards? If so, how do I do that?    Thank you, L.

We are trying to implement SSO in Marketo using Azure AD. We have followed the Microsoft document in order to configure Azure AD SSO, and the SSO setup has been updated along with adding the identity provider certificate in Marketo. However, while we proceed to test the same, the Marketo user is not able to access it using the Azure-generated login URL (landing on an error page that says "AADSTS750054: SAMLRequest or SAMLResponse must be present as query string parameters in HTTP request for SAML Redirect binding."), and if they try to access Marketo using the default URL, they get an error message that says incorrect username/password. It's possible that I might be missing some crucial step from my side, so I'm looking forward to any guidance.   URL's that we have shared with Azure team are:Identifier: saml.marketo.com/sp/<munchkin_id> Reply URL: login.marketo.com/saml/assertion/<munchkinid> Relay State: <munchkinid>.marketo.com/   SSO settings that we have

Hello all,   we have a problem and I wonder if anyone had a creative solution for it. We have a Custom Object created for sending our Expiration Emails based on the Product End date purchased. One custom object created as a Service agreement -  linked to Lead ID in the Marketo database and has a relationship like below 1 product vs. 1 lead multiple product vs. 1 lead   We need to build a Smart List that finds all customers whose contracts expire in exactly 90 days.  In Future after X-1-> so we add 89 days  In Future X days -> so we add as 90 days     But the results are not expected, because of the multiple Contract on the same person. It qualifies the contact even with the Empty END date. Not exactly ending in 90 days is not qualified here.      If someone can suggest any solutions for this, it would be a great help.  

I was unable to figure this out by searching, so I figured I'd post and ask.I hate messy lists. When I am testing the drafts of emails, I often use the "Send Sample" email functionality, and then "Choose Previous Address..."But that list is a mess of mostly email addresses that I never want to send to again, and my most frequently used addresses are littered within it. I'd like to wipe that list and start anew, or be able to edit it. Does anyone have any insight into making this happen?Thanks!

We’re introducing a number of new, exciting features to Dynamic Chat including Live Chat, Conversational Flows, Routing Queues, and more. But what good are new features if you can’t action on them, right? Don’t worry; Marketo Engage has brand new activities, filters, and triggers so you can segment and personalize using all of the functionality we’re releasing!   New Activities, Filters, and Triggers With our new Dynamic Chat release, we’re introducing six new activities:   Engaged with an Agent in Dialogue Engaged with a Conversational Flow Reached Goal in Conversational Flow Scheduled Meeting in Conversational Flow Engaged with an Agent in Conversational Flow Interacted with Document in Conversational Flow   We’ve also added additional attributes to the existing four Dynamic activities and updated their naming convention; see details here.   Trigger Tokens We’re also adding support for trigger tokens for all the Dynamic Chat activities in Marketo Engage. Trigger

Hi all, Do automated email responses count towards the email counts for communication limits? Our current settings are 1/day and 3/week. If I run a campaign to market an ebook for example, and send an automated thank you email once someone downloads it, will the TY email be counted as an operational email? Should I specifically be marking this as operational? Looking for some best practices and guidance here.    Thanks, Shweta.

Hi all,   My organization primarily sends emails to healthcare orgs, which often have stricter spam filters and firewalls. Is there any sort of best practices for sharing information on how to whitelist Marketo emails?

Is this possible?    Options to do this from the Marketo side? Is there a tool that can manage that for us? Thank you!

I am using the Gravity Forms Marketo Plugin on a Wordpress website. When someone fills in a form on the site it is passing the details to Marketo correctly via API. In my smart campaign I have a fills out form trigger with a constraint of Referrer URL. It works every time for me but when my colleague fills in the form the referrer information is not sent. Anyone else have any similar issues? Or recommend a best practice for using Gravity Forms?

Hi all, any template Landing Page inspiration to share built in Marketo?  We are thinking of using the dynamic content. However, Marketo's landing page features is minimal. Otherwise, do you use any other platform (not expensive)?   Thanks  Andréia  

I have a landing page where people can register to book an appointment with us at a specific event. The form contains the preferred timeslot, for that I would like to know how can I send a personalized (registration confirmation) email with the timeslot that was chosen by the lead ? Does that work through tokens?  Thanks!

I tried to use free-form landing page template which is validated for mobile compatibility. Then I create a landing page using that template. Activated mobile version which displays blank.Do we have to add any extra code to display in mobile version?

I've embedded a Marketo form on our website with a 'Stay on Page' thank you page setting, but I've observed that after submitting the form, the page reloads. Is there a way to ensure that I remain on the form's location after submission and the page will not reload? Thanks!

Has anybody else built their websites in house and developed methods for tracking web activity through Marketo?   We cannot track lead IDs for 80% of our site visitors because we have built our own website form instead of Marketo Forms. The other 20% have their activities tracked because they come through clicking our email link.   We tried the REST Associate Lead call but it requires a known lead ID.    How can we sync these anonymous IDs to the Munchkin cookies?   Any other solutions for activity tracking would also be appreciated.      

Welcome back to the Champion Spotlight series, where we speak with one of our current Marketo Engage Champions to learn more about their background, their favorite things to do in Marketo Engage, what they wanted to be when they grew up, and more! This time, we spoke with @amit_jain ,  who is an IT Specialist at Atlassian. Let's hear what Amit has to say!      What was your first job? I started my career as an intern at a Marketing Agency, in June 2012. During my tenure of 4 years in the agency, I learned about Marketing and Marketing Automation. I was leading a team of 5 consultants to support multiple Customers on the Marketing Automation and Database fronts.   How and when did you get started with Marketo Engage? What was your first role and initial reaction to the platform? During my initial days on the job, I used to work on a Marketing Automation tool developed in-house. It was in 2013 when I was first introduced to Marketo Engage and started su

Missed the live webinar? No problem, we’ve got you covered. Find the recording and the slides below for your on-demand learning.   Session highlights: What factors contribute to email deliverability. Assessing your current state using Email Performance Reports, People Performance Reports, and Smart Lists. Steps to take to reduce risks to your email deliverability, including verification protocols, maintaining database quality and using precise targeting. See slides Watch recording   We’ve worked with Beth Massura (@Beth_Massura) to answer the questions the audience submitted during the live webinar and we are posting on her behalf.   Check out the answers below. Comment below if you have additional feedback or questions to share. Happy learning! Question Response Can an email provider prohibit emails from a domain or IP address other than "perceived risk"? A company could potentially proactively flag emails for some reason, or they might flag them in response

This landing page is created using guided landing page template which is mobile compatible. I'm not able to enable mobile version.  Does any one know how to enable?

Hello,   I am asking a developer question because, while we have developers, it takes months to have changes made and things built. So our small technical team works to try and get things built faster.   I am trying to set up webhooks in Marketo that will 1. Get data from the Vibes sms/mobile wallet platform and 2. Update Marketo records with that data.   I've been reading through the API documentation for both Marketo and Vibes and am still unsure of how to accomplish this.   I've created a webhook to accomplish the first part, to Get the Vibes data, which would be the External Person ID circled in the second screenshot below.   First, I'm not sure that the webhook is set up correctly, and second I don't know how to update the field below in Marketo with the External Person ID that resides in Vibes.   Is it possible to update this field using the same webhook or would I need to create a Post webhook to update that field?     Thank you, LK

EDIT FOR MORE DETAILS: - form in question can be accessed when email sub clicks 'communication preferences' in email footer - once ''communication preferences' clicked, email sub is redirected to LP that includes this form - only component on form that is email sub facing is the CTA (screenshot 1)   ------ Happy Friday!   Anyone have knowledge on how I can possibly have leads with empty email addresses entering Marketo after 'filing' out this form? The form only hosts a CTA.         Reccos on how to prevent this?     

Hello all!Have a ticket in with Support but curious on any thoughts on this strange situation. We've got an email that pulls in custom object record data for a certain type of account and had an instance where someone met the criteria (Smart List-wise and Velocity-wise) to receive the email BUT the script output table did not appear.Here's where it gets weird - initially when I pulled up the object in the database in Edge and Chrome, the object loads but after the first 3 entries it looks like this:MicrosoftTeams-image.pngThe page then stalls and eventually crashes without loading. This Lead should have about 13-15 records so it's obviously not loading them in.My initial Support response was that it was possible a cache/cookie issue and when I open that Lead in an incognito window it loads as it should.What I'm confused by is when I do a specific "Preview by List" and replicate the list and Velocity parameters - why does my Velocity script seem to fail when previewing in standard Edge

Hi team   can you please anyone let me know how to check database mysql version that marketo using.

Hi.   As many of you probably do, we have a Lead Score campaign that assigns numbers to certain actions a user can take within our marketing campaigns, and tallies the assigned number for those actions. For each campaign, we send info to our Sales Reps on the actions contacts take along with their Lead Score tally.   However, we have had this Marketo instance for about 10 years, so our longer term clients have outsized numbers. What I want to do is determine what that Lead Score is from the past 12 months and return that score to the Sales Rep along with their all-time score. The idea is to get a sense of how engaged they are over the previous year.   How do I do this?   I looked at using a Formula field, but it doesn't allow for date constraints. I also looked at using Velocity script tokens, but my knowledge on Velocity scripting is pretty limited, so I'm not sure if I saw the answer there, but couldn't understand it.   Please let me know if you have any

I have a form with a picklist filed with the field type set to "select". When someone drops down the field and scrolls over different the picklist values, I would like a helper text to appear giving a description of each picklist value so they can select the value that makes the most sense to them. Is this possible?