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Urs_Boller
Community Advisor
Urs_BollerCommunity Advisor
Community Advisor
October 13, 2020
Question

Send emails to user

  • October 13, 2020
  • 3 replies
  • 1959 views

is it possible to send out emails to users somehow? assume I have the email address from the desired user, any chance to send a message?

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3 replies

D
Adobe Employee
duynguyen_adobeAdobe Employee
Adobe Employee
October 14, 2020
Can you elaborate on the context of this ask? Is it about writing an action to send emails to a list of users?
Urs_Boller
Community Advisor
Urs_BollerCommunity AdvisorAuthor
Community Advisor
October 14, 2020

@duynguyen_adobethere are currently 2 use cases on our list:

  • user can register to certain tasks in the UI. as soon as an action runs and triggers a defined event, an email should be sent to the end user
  • in certain cases I want to send an email to the admin letting him know that the action failed. the admin is either hard coded or set by UI using aio-lib-state

in both cases the users/emails are registered users within the experience cloud (they all have either an AdobeID or a FederatedID). means I could fetch the "/users" and get all information about the desired users.

one way I could think of is using the "notifications" within the experience cloud. if there is a way to submit new "notifications", the end user could decide hinself to either receive emails immediately, daily as summary or none...

D
Adobe Employee
duynguyen_adobeAdobe Employee
Adobe Employee
October 19, 2020
@urs_boller - thanks for the details. I don't think there's an OOTB solution for this push notification / email mechanism with Experience Cloud Shell, but will check further. You could however set up the email sender using any node module such as https://nodemailer.com.
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