PDF Services API: Not authorized to call this engine (401) | Community
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W
WMC-IT
October 30, 2023
Question

PDF Services API: Not authorized to call this engine (401)

  • October 30, 2023
  • 1 reply
  • 622 views

Hello, 

 

Using:  "Service Account (JWT)" with "PDF Services API"

 

Problem:

I can no more use this method: "Export PDF (https://cpf-ue1.adobe.io/ops/:create?respondWith=...) 

I always get the error, "401 Not authorized to call this engine".

 

{ "cpf:status": { "completed": true, "type": "UNAUTHORIZED", "title": "Not authorized to call this engine", "status": 401, "report": "{\"error_code\":\"UNAUTHORIZED_ENGINE_ACCESS\"}" } }

 

Nothing is changed, excepting generate new Public/Private key.

Is this method no more working since marked as deprecated?

 

The call will be make over PHP (Guzzle), I have also tested over Postman and there I get the same error.

 

I hope someone can help me.

 

Thanks.

 

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1 reply

W
WMC-ITAuthor
November 14, 2023

Hello,

 

I'm contacting you again and hope that someone can help me.

I have not yet been able to solve the problem.

 

I hope someone can help me.

 

Thanks.

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