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MarkusSc7
October 30, 2024
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Accessing Frame.io API

  • October 30, 2024
  • 1 reply
  • 1140 views

I would like to test the API for Frame.io for a project in our company. For that reason I created an account on the frame.io website and in the developer documentation is written, that I need to create a project on developer.adobe.com and add frame.io there. So I also have an account on adobe. But now I can not add the frame.io API to a project on developer.adobe.com. I have the following message when I try to select it:
Permission required
This service is available in your organization but has not been provisioned to you. Reach out to your admin to grant you permission to use this service.

Is there any option to activate the API. Currently I only have a personal account and it it would only be for test purpose, if it even is an option for our project.
Thanks a lot for your help.

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Best answer by tmj

The Frame.io API is only available to enterprise customers. 

1 reply

EstebanBustamante
Community Advisor and Adobe Champion
EstebanBustamanteCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
October 30, 2024

Hi,

 

I don't think you can work around this if that's what you're asking. The integration project in developer.adobe will provide you with the token you need to authenticate and use the APIs. You should reach out to your organization's admin and ask them to either create the project and share the token with you or grant you access to do it yourself.

 

Hope this helps!

Esteban Bustamante
M
MarkusSc7Author
October 30, 2024

Thanks for your reply. I don't ask or try to work around this, I am asking how I can configure the frame.io API.
Your saying I should reach out to my organization's admin. But I created the account and this account is not part of an organization. So how can I activate it in my account? That is my primary question. Is it not possible to do this on a free account?

tmj
Adobe Employee
tmjAdobe EmployeeAccepted solution
Adobe Employee
November 4, 2024

The Frame.io API is only available to enterprise customers. 

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