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MA1985v2
Level 2
April 2, 2019
Solved

Total segment population numbers low when compared to real time segment population

Hi,

What could be reason for seeing low numbers under total segment population when compared to real time segment population..

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    shweta_singhAccepted solution
    Adobe Employee
    April 9, 2019

    Hi muthu1985 ,

    This is normal.You are seeing this because the Unique Trait Realizations are real-time metrics, but the reporting jobs we do to calculate the Total Trait Population are not real-time. The Total Trait Population should be larger than the Unique Trait Realizations within a couple of days.You can refer to doc here.

    Regards,

    Shweta

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    4 replies

    Tof_Jossic
    Adobe Employee
    Tof_JossicAdobe Employee
    Adobe Employee
    April 3, 2019

    muthu1985​ considering your graph, I suspect this was a timing issue. The graph should now have updated to an increasing Total Segment Population. Can you confirm and maybe post an updated graph?

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    MA1985v1
    Level 4
    April 3, 2019

    Thanks for the response. Yes, i do think this could be timing issue. But, still the numbers are same in graph. Do you have any idea at what timezone the graph update will happen on a daily basis.

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    Tof_Jossic
    Adobe Employee
    Tof_JossicAdobe Employee
    Adobe Employee
    April 3, 2019

    File processing and delivery takes place once per day, at approximately 14:00 UTC but that is effectively when it starts so due the large amount of data we are ingesting we cannot give you an exact time.

    The graph usually is 2 days behind (ie the latest available data at any one time is always 2 days behind to allow for data processing so typically today being April 3rd, you'd have April 1st coming up on the graph.

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      Adobe Employee
      shweta_singhAdobe EmployeeAccepted solution
      Adobe Employee
      April 9, 2019

      Hi muthu1985 ,

      This is normal.You are seeing this because the Unique Trait Realizations are real-time metrics, but the reporting jobs we do to calculate the Total Trait Population are not real-time. The Total Trait Population should be larger than the Unique Trait Realizations within a couple of days.You can refer to doc here.

      Regards,

      Shweta

      Translate
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