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October 17, 2024
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Error while adding segments ot GAm destination

  • October 17, 2024
  • 1 reply
  • 1033 views

Hi team, when we are trying to add segment to GAM destination, we are getting below error :

AudienceServiceClient#createAudience(String,String,String,String,Audience) failed and fallback failed.

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Best answer by Tof_Jossic

@anjuli_patel Are you still facing the issue? I believe there was a service disruption where a subset of Adobe Experience Platform and Audience Manager customers might have experienced degradation in working with Google destinations.

After working with Google, our Engineering team confirmed there should no longer be any problem.

 

Please feel free to raise a Support ticket if that is not the case for you.

 

1 reply

Tof_Jossic
Adobe Employee
Tof_JossicAdobe EmployeeAccepted solution
Adobe Employee
October 18, 2024

@anjuli_patel Are you still facing the issue? I believe there was a service disruption where a subset of Adobe Experience Platform and Audience Manager customers might have experienced degradation in working with Google destinations.

After working with Google, our Engineering team confirmed there should no longer be any problem.

 

Please feel free to raise a Support ticket if that is not the case for you.