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TimeIndicator1
Level 3
April 9, 2020
Solved

Drop in users

Hi,

We recently did a data upload in AAM and we are noticing a drop in audience size.  Do any of you know why that might be the case?

Thanks

 

 

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snielson
snielsonAccepted solution
Adobe Employee
April 14, 2020

Hello,

 

I'm not aware of any issue in AAM at this time that would cause a drop in audience size. If you're still seeing this issue, I would recommend opening a ticket with AAM support to investigate this.

 

Regards,

Shane

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1 reply

snielson
Adobe Employee
snielsonAdobe EmployeeAccepted solution
Adobe Employee
April 14, 2020

Hello,

 

I'm not aware of any issue in AAM at this time that would cause a drop in audience size. If you're still seeing this issue, I would recommend opening a ticket with AAM support to investigate this.

 

Regards,

Shane

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