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puneets82097548
puneets82097548
Level 2
October 4, 2019
Solved

Audience Manager to Google Ads integration issues

Existing AAM to Google Ads integration

The existing AAM to Google Ads integration seems to be broken for many of my clients.

While setting up the segment mapping in RLSA, there used to be 3 options under ‘Visited Page’ section of Audience Tab which are as follows –

  • URL
  • Referrer URL
  • AAM

cid:image001.jpg@01D57521.7E5555F0

The URL destination pixel on the page seems to be firing fine.

https://www.google.co.in/pagead/1p-user-list/968460549/?value=0&guid=ON&script=0&data=aam=15468601;aam=15482947;aam=1585…

New AAM to Google Ads integration

Also when trying to set up a new Adwords URL destination, we can no longer generate the RLSA pixel tag from Adwords since it only support gtag.js/event snippet implementation.

Any formal response from Adobe on the above issue or can someone share the latest integration document for AAM and Adwords.

Thanks,

Puneet

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    puneets82097548
    puneets82097548Accepted solution
    Level 2
    October 11, 2019

    franciscor54562584​ We were always creating audiences using aam=segid, but 'aam' had disappeared from the dropdown in Ads UI. We raised a Google support ticket and they did some changes to enable it back and we can now again create the audience the old way.

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    11 replies

    glennb29356951
    Level 4
    October 4, 2019

    I too have had much difficulty implementing the connection of AAM and AdWords. Better documentation is needed.

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    JL143
    Level 2
    October 4, 2019

    We are not able to see your images, but it sounds like your are trying to setup a Google RLSA.


    I recently set up a Google RLSA using the following document - Send Segments to a Google AdWords Remarketing List

    Hope that helps and is what you are needing. 

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    glennb29356951
    Level 4
    October 4, 2019

    Hello,

    In setting this up did you need to use Gtags? I am being told our site needs the Gtag on every page.

    Please let me know. Thanks.

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    JL143
    Level 2
    October 4, 2019

    No, sorry.  We didn't have to use Gtags on our site.  I assume you tried installing the gtag.js file to your site using the Google provided documentation already but running into some challenges.

    gtag.js Developer Guide  |  Global site tag (gtag.js)

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    glennb29356951
    Level 4
    October 4, 2019

    We don’t want to use the Gtags. I forwarded the instructs to the agency folks and their Google contact said we needed Gtags. It was a total mess spanning months.

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    puneets82097548
    puneets82097548Author
    Level 2
    October 5, 2019

    Thanks Jason, I will try it soon and let you know if it works. The gtag approach definitely does not.

    Also, any idea if we are able to put AAM impression and click tracking pixels in the Adwords display banners?

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    puneets82097548
    puneets82097548Author
    Level 2
    October 5, 2019

    In my case, Google support said they will not troubleshoot any issues with 3rd party tags or data. It is quite frustrating.

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    franciscor54562
    Level 2
    October 11, 2019

    puneets82097548​ I've the same problem. Did you solve it? How are you creating the audiences in Google Ads?

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    puneets82097548
    puneets82097548AuthorAccepted solution
    Level 2
    October 11, 2019

    franciscor54562584​ We were always creating audiences using aam=segid, but 'aam' had disappeared from the dropdown in Ads UI. We raised a Google support ticket and they did some changes to enable it back and we can now again create the audience the old way.

    Translate
      nicholasw703331
      nicholasw703331
      February 3, 2020
      Hello, are you now passing all segments via the aam=segmentID mapping? We are using the conversion label in the google conversion pixel instead however, not all of the audiences are populating correctly. I've been going back and forth with google/adobe but haven't suggested your resolution just yet.
      Translate
      nicholasw703331
      nicholasw703331
      February 3, 2020

      Hello, are all of your audiences now populating correctly? We are using the conversion label in the google conversion pixel instead as our mapping however, not all of the audiences are populating correctly. I've been going back and forth with google/adobe but haven't suggested your resolution just yet.

      Translate
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