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akangupt
akangupt
Level 2
Aug 2, 2016 6:47 AM UTC
Solved

Session Timeout

I am getting logged out of media optimizer frequently, what is the session time generally?

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lance_dobson
lance_dobsonAccepted solution
Level 2
Aug 4, 2016 8:15 PM UTC

At the risk of sounding like I am from tech support, first try logging out, clearing cache and cookies, then logging in to see if the issue persists.  If it does, use the "submit feedback" feature to surface this issue to the AMO support team.

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2 replies

Adobe Employee
ManuMalhotraAdobe Employee
Adobe Employee
Aug 2, 2016 9:38 AM UTC

Hi Akanksha!

 

Yes this has been highlighted to AMO product team lately. This was also addressed in the last Product Bug call. Hope they resolve it at the earliest.

 

Joy!

Manu

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lance_dobson
lance_dobsonAccepted solution
Level 2
Aug 4, 2016 8:15 PM UTC

At the risk of sounding like I am from tech support, first try logging out, clearing cache and cookies, then logging in to see if the issue persists.  If it does, use the "submit feedback" feature to surface this issue to the AMO support team.

Translate
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