Expand my Community achievements bar.

Hour type changed to "Project Time" used to be "Issue Time"

Avatar

Level 1

Hello community.  Our users are saying that some time between 12/19/24 and 12/23/24 something changed in their Time Sheets when logging against a Project,  when they are selecting Hour Type.  It used to be "Issue Time". However now its "Project Time".  

I can see in the Hour Type configuration page there are two hour types,  Issue Time and Project Time.  However I think that Issue Time is reserved for Logging Hours against Requests. 

 

What makes this more confusing. is we had re-labeled "Projects" in our Layout Template to be "Issues"  And I think maybe that carried over to re-label the Project Time Hour Type.  And maybe its not now?

However, did something change around that time that is now forcing them to use Project time?

1 Reply

Avatar

Community Advisor

@yeariana - I'm curious where your users are logging their time that they are prompted to "pick" an hour type. From the timesheet, a task, issue/request or project, they should default to the system related object type for hour type - even if you give a custom name.

 

Nothing changed in the Workfront world and there wasn't a release around that time. So it's possible something changed in your system but it would be helpful to know how these users are going about logging their time.