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Custom Calculated Field Does Not Update Across forms

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Level 3

1/9/25

Description -

When you update a calculated field on a custom form, the change to the calculated field is not changed in other custom forms where the same field is used.  The calculated field needs to get updated in each custom form it is used in.

 

Workfront Support Response > "After speaking with my team and running some tests, this is currently working as designed, and why we recommend copying the calculation into the instructions of the field settings so they can be copied and pasted into the calculation after it is added to the new form. Currently, if you update the calculation in one form it will not carry over to another form where that field lives."  REF: Case Number 00431554

 

Why is this feature important to you -

Having to update a custom calculated field in multiple forms adds to the administrative burden and can lead to user error or inconsistencies in the calculated value across forms.

 

How would you like the feature to work -

Calculated fields should work like all other custom fields.  Updates to the fields show be universal to all the forms it is used in.

1 Comment

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-JC
Level 5

1/14/25

This is absolutely bonkers to me. I'm just experiencing this right now as well. What is the point of creating this field so that it lives in the field library, if the contents of said field won't be honoured in whichever custom form we use it in? Makes no logical sense in my humble opinion. We already have a heck of a time with using calculated fields since you have to refresh them constantly so as to not have stale data - this is just another additional roadblock. Thank you for raising!