Expand my Community achievements bar.

Do you have questions about the migration to Adobe Business Platform? Come join our upcoming coffee break and ask away!

Bulk edit Queue Topics and Routing Rules

Avatar

Level 4

8/24/22

Description - Add the ability to bulk edit queue topics and routing rules

Why is this feature important to you - it would be a tremendous time saver if you needed to change something in a queue topic or routing rule if you could do this in bulk

How would you like the feature to work - Select all that you want to update. Change the field that needs to be changed. Save

Current Behaviour - No bulk edit feature

1 Comment