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  • 5/12/25
    I've got a scenario which is supposed to run every 5 minutes (Watch Events), but I see in the history that it runs at almost random times, sometimes 5 minutes, sometimes 10 or 20, or it can be hours between runs. What could be causing this?

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  • 5/9/25
    Hi All,  I'm building out a scenario that closes out old active projects. I'm able to close out open tasks and issues, but I'm running into a wall when attempting to close out active approval processes on a project.  Has anyone ever created a module to do this?  I've attempted using a Create a Recor...

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  • 5/9/25
    We've been dealing with a LOT of brain-breaking issues lately. I won't rehearse them all here, but they're all basically caused by the SharePoint integration for Workfront. Just seeing the word "SharePoint" makes me want to curse. Unrelated to SharePoint, an IT engineer friend of mine shared "No as ...

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  • 5/8/25
    Anyone else try to access the scenario settings button lately and it's not loading? It just loads infinitely and never actually loads in. If anyone else can access it, I'll likely just submit a support ticket. 

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  • Hello,I can't find any information how I can re-run/restart a scenario execution that has failed. I sometimes have an error with a scenario due to an impossible connection (Excel module, Excel unavailable). I don't have any error handling. I would like to re-run the scenario with the input of the fi...

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  • 5/8/25
    Hello, I want to take a certain action on the lowest sub-task given a higher parent within Fusion. When the task I am looking for is directly underneath the parent task there is no issue getting this information with a quick search within Fusion. However, in some cases I have multiple layers between...

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  • 5/8/25
    I have a multiselect external lookup field that displays employee names from Workfront user object. This field returns an array of names in the API call, nothing else. I need the user IDs associated with those names. Is there any workaround to obtain that? If getting the ID is not possible, is there...

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  • 5/7/25
    Currently trying to setup a filter in one of my scenarios. I've created a checkbox field that has several different values that users can select upon request time. If there is only one value selected then I would like Fusion to route it to another setup of modules. If there is multiple values select...

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  • 5/7/25
    I have been working on a scenario that looks for specific new requests/issues and then grabs all necessary data, to include user data for three different roles to be assigned to the converted issue/project. After converting the issue to a newly created project I need to then assign each user to all ...

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  • 5/7/25
    Hello, I am receiving an error message when uploading a document and I am not sure why. Here are two bundles that uploaded fine: But this bundle did not process:Here is my error:Here is my upload file module configuration:The failed filename does not appear to have any illegal characters. Is there a...

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