I think it depends on what you need for historical data. When I overhauled our groups, I didn't know what I didn't know and just went for it. Fortunately no one came screaming in protest. That said, if you have a need to hold onto historical data, calculated custom fields can be super helpful. For e...

This week I literally ran into some of the pain points @Farzaneh describes, so I tried to access Workfront through my phone's browser. While I was pleased to see Workfront is mostly mobile responsive, the new Adobe Unified Experience bar takes up so much space that it's impossible to scroll in most ...

Proof versions can help for side-by-side comparisons. And there is a way to export the comments from proofs.

That is a philosophical decision that every organization needs to figure out for themselves. In my opinion, review governance makes a difference. Otherwise you will have some reviewers abusing your time and talent. As an example, we set expectations with reviewers up front that: The intake or creati...

We tried to go this direction, so I've spent a lot of time thinking and planning for it. Right now we have about half of Marketing and two non-Marketing groups actively using Workfront, which means we have use cases for both siloing work and cross-COE collaboration.   User setup Groups are important...

I ran into not the same problem, but I wonder if the solution (for now) is similar. In my case, I was trying to close a ton of proofs with outstanding decisions (either by forcing decisions or demoting proof roles to a non-decision level). Some proofs weren't dropping off my list. When I queried sup...

I'm interested to hear what you mean by "technical debt." Having inherited an aged and loosely managed instance in the past, I learned a few things along the way. I'll start with the soft tactics: It's important to talk to your users to get an idea of what they use and don't use.Communicate to make ...

@JennyWi In the My Work widget, there is a checkbox filter to remove the Not Ready tasks. Otherwise, you can address this yourself by building and sharing a filter at the task level. Specifically apply a wildcard filter so that any user who toggles the filter on will see things filtered for their ne...

I agree with @Erika_Antkowiak to keep it simple where possible. I include topics and, after most of those topics, prompt for: DescriptionURLPrimary contactDocuments There are some topics that I associate a custom form with, especially around user management. Topics I include largely mirror areas of ...

In Setup, you can configure a default proof deadline and an automatic nagging notification. See the screenshot attached. I recommend configuring these settings regardless of what type of workflow you use.