Adobe Journey Optimizer

Hi,I've created an "Offer Decision" to be displayed on a webpage. However, when I integrate this web offer, the page remains unchanged, neither displaying the offer nor the fallback. Interestingly, when I remove the Offer, other modifications I've made (like text changes) appear correctly. So, it se...

Hi, I want to call an external datasource from AJO and pass the list of all products so that i can get the availability of the products from the external system. I read the document for making a post call to the external sources and doing the same thing as mentioned in the document https://experienc...

 We'd like to know how to use data in journeys when we manually upload it to a Dataset without enabling the profile. For example, we upload data like the following using manual uploads and do not enable the profile. As per our understanding, this data won't be updated in the Profile. Therefore, we w...

Hi, I want to establish connection between Marketo and Adobe Journey Optimizer. I followed the instructions as mentioned in the below document.https://experienceleague.adobe.com/docs/marketo/using/product-docs/adobe-experience-cloud-integrations/set-up-adobe-organization-mapping.html?lang=en I recei...

We have a 4 email journey.   Day 1, Day 4 (3 days) , Day 18 (14 days) and then every 14 days for another 2 emails. We can see that the audience received the 3rd  email but then everyone stopped moving in the journey - they did not unsubscribe and they did not move to the next wait condition?  Anyone...

Hi, I am promoting an event and would like the LP of registration to show on specific language based on browser language of the user. I understood how dynamic content works on Marketo: it only works with existing segmentation. but here I'm getting new leads and so the language is crutial prior to kn...

Hi all,I have added a new Schema and created a Dataset using it. Schema and Dataset Profiles are enabled.I used a workflow to upload a CSV file and added it to the Dataset.The data has entered the Dataset but has not been added to the Profile. When I use the API to call GET :https://platform.adobe.i...

Apologies if this is an obvious question, I'm new to AJO and it seems to lack a lot of basic functionality I'd expect from an email platform. Hopefully it's just me... We have sent our first email out of AJO, in the reporting there are some basic metrics but I can't see an obvious way to tell who ha...

Is there a way to loop through the journey in AJO if a condition is not met at that time after adding a wait condition?Check the condition in the journey again after x days if the user didn’t qualify for the condition.Is there a way to add a wildcard/dynamic value in the URL part of the data source ...

Hi,  I had set up custom action for sending SMS to External service provider.  I'm trying to test the SMS. In Journey, to add the text message I have used SMS action before the custom action. SMS surface is mandatory for SMS action. To set up SMS surface, API credential is required. In API credentia...