Adobe Journey Optimizer

 Anyone have this issue with an audience not being able to be copied?   Is this a UI issue or system issue?  Anyone find a way around it?

We have Business users that create a variety of emails and some things have a standard footer with Images that link to Social media.   Every time they import these they have to identify the Label for the clicks.   Is there a way to have AJO detect the Alt-text?   Seems like a simple item but our tea...

Hi all, This is becoming an increasingly bigger problem for our AEP instance. We've noticed that more and more profiles are getting merged together due to common ECIDs, meaning customers would login to different accounts with the same ECID browser and as a result the profiles are getting merged toge...

Hi @dugganab @SatheeskannaK  @Anuhya-Y @arpan-garg @Ivan_Mironchuk I have to deliver a personalized message in the email body in a scenario where I have 50 different names. Is there another approach we can use instead of IF/ELSE, or is there a method we can optimize the IF/ELSE Condition? 

To refer to a specific location on the mirror page with an anchor in an email's HTML, I attempted to use the following codes: <a href="<%@ include fragment='MirrorPageUrl' %>#vraag2a <a href="<%@ include view='MirrorPageUrl' %>#vraag2a <a href="<%@ include view='MirrorPage' %>#vraag2a  However, this...

Hi @srisht @Everyone,We are transitioning from Marketo and Marketo has a good interface for supporting Text version of emails without adding any extra manipulation while sending emails to end users.We are trying to add this code in the Text version of AJO at the top before the content but it is gett...

Hello, I am testing my previously working Journey and while the test profile enters and exists the journey successfully, the email fails due to a "No Email Address Found in Profile" Error.  The confusion is AJO did in fact find the profile because the messageFeedback event exists in the Events tab (...

Hi all, Can anyone please help me with the query for the number of SMS and Direct Mail messages sent for a month?

Hi,   We have a journey that should notify customers via email when a product is back in stock. Specifically, the number of customers targeted via email should correspond exactly to the quantity of the product that has become available again. For instance, if business restock 100 units of a product,...

Hi all, Can someone help me with how can we send a copy of an email sent through AJO, through a custom action to any external storage solution (by hitting the storage location API Endpoint), such that all the emails sent to the customers should also be stored in that storage solution?