Attaching a copy of an email in AJO

[Neeharika_Shetty]

Hi all,

Can someone help me with how can we send a copy of an email sent through AJO, through a custom action to any external storage solution (by hitting the storage location API Endpoint), such that all the emails sent to the customers should also be stored in that storage solution?

[dugganab]

This won't be feasible using custom actions.

Instead, you can evaluate bcc functionality

or

Query ‘Template’ field in the Entity Dataset, which contains the details of the non-personalized message templates.  

or

Access Entity Dataset via data access api 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/archiving-support

[Neeharika_Shetty]

Hi @dugganab 

Is there any way through which we can create a pdf/image copy of the email which we can send from AJO to any external storage location through hitting the API endpoint?

[dugganab]

No, you will have to build a custom process outside of AJO to handle this using the options mentioned in the earlier thread.