Recommendations - cartIDs and other mbox requests

[aszarkowski22222]

Hi everyone, I am looking to implement Adobe Target recommendations using the Cart Based algorithm (e.g. user who bought these, bought that). I think I am passing the cartIds mbox request in a correct way (by looking at the page load parameters and Experience Cloud debugger) but when trying to test the experience using QA link it shows me nothing but just a response code "NO-CONTENT" with Target traces. Do you know what might be the reason for that and if there are any step by step tutorials for a newbie on how to implement all necessary data elements? I thought this cartIds parameter is the only one we need to implement in this case.

[Matthew_Ravlich_ACG · Accepted solution]

Hi @aszarkowski22222,

Are you currently tracking conversions when a purchase is made on your site? The Order Confirmation mbox can drive recommendation algorithms like “People who bought product x also bought product y.”

Card Adds:

https://experienceleague.adobe.com/docs/target-dev/developer/recommendations.html?lang=en#cart-adds%...

Track Conversions:

https://experienceleague.adobe.com/docs/target-dev/developer/client-side/at-js-implementation/deploy...

I hope that helps.

[aszarkowski22222]

Thank you, Matthew!

I have a question regarding the conversion tracking script from the link provided:

<script type="text/javascript"> adobe.target.trackEvent({ "mbox": "orderConfirmPage", "params": { "orderId": "ORDER ID FROM YOUR ORDER PAGE", "orderTotal": "ORDER TOTAL FROM YOUR ORDER PAGE", "productPurchasedId": "PRODUCT ID FROM YOUR ORDER PAGE, PRODUCT ID2, PRODUCT ID3" } }); </script>

Does it matter if the values for orderId, orderTotal, and productPurchasedId are enclosed in quotes, signifying that they are to be included as strings? Additionally, I have seen instances where there are no spaces between the product IDs in the productPurchasedId parameter. Could this impact how Adobe Target recognizes these values?

Best