How can I replicate the trackEvent from at.js behaviour with webSDK?

[DanielMa21]

Hello community, 

I´ve recently moved an adobe target setup to webSDK but one feature i´m struggling to replicate in webSDK. 

In at.js I had some custom goals deployed with the function trackEvent and I used that as conversion goals for some activities (viewed an mbox). But in webSDK I´m not finding out how to do the same thing. I have reviewed documentation and found that I need to send a normal alloy("sendEvent) request with some options but that does not work in my case or I´m not doing it right. Also I found the documentation quite ambiguous in this aspect. 

How can I deploy the same event tracking capabilities in webSDK setups? What I want to achieve is to send an event when for example some process is completed (I cannot use URL) and use that event as a "viewed an mbox" goal for my activities. 

For extra information: I do not have Adobe Tags so I have implemented Target with Google Tag Manager and alloy.js.

Thank you a lot!

Thank you a lot!

[alexbishop · Accepted solution]

I'm guessing you've seen this example already? A more simplified version of that example, if my event tracking mbox is called "conversionTest", could look something like this:

alloy("sendEvent", {
  xdm: {},
  decisionScopes: ['conversionTest']
}).then(function(result) {
  var propositions = result.propositions;
  if (propositions) {
      for (var i = 0; i < propositions.length; i++) {
          var proposition = propositions[i];
          if (proposition.scope === "conversionTest") {
              alloy("sendEvent", {
                  xdm: {
                      eventType: "decisioning.propositionDisplay",
                      _experience: {
                          decisioning: {
                              propositions: [{
                                  id: proposition.id,
                                  scope: proposition.scope,
                                  scopeDetails: proposition.scopeDetails
                              }]
                          }
                      }
                  }
              });
          }
      }
  }
});

[DanielMa21]

Thank you alexbishop,

I have tried that function but I have a follow up question: 

When I execute the function, I see an "interact" request in the network tab. That call I assume is from the first alloy sendEvent but then I was thinking I should see a second call from the second alloy sendEvent that signals the "propositionDisplay" event. The thing is that this second call is not showing.

Also for now I´m not seeing that "conversionTest" mbox inside Target. I believe this is due to the missing second call. 

Can you help with that?

Thank you!

[alexbishop]

Yes, correct you should see a second call, could you share the code that you're using?

The mbox doesn't have to be called "conversionTest", you can name it anything; you can just type it into the field even if it doesn't already exist, so I can add a new mbox called newMboxName and it's not a problem that it shows "No matching results"

[DanielMa21]

Yes the code I used is the same you shared with no changes:

alloy("sendEvent", {
  xdm: {},
  decisionScopes: ['conversionTest']
}).then(function(result) {
  var propositions = result.propositions;
  if (propositions) {
      for (var i = 0; i < propositions.length; i++) {
          var proposition = propositions[i];
          if (proposition.scope === "conversionTest") {
              alloy("sendEvent", {
                  xdm: {
                      eventType: "decisioning.propositionDisplay",
                      _experience: {
                          decisioning: {
                              propositions: [{
                                  id: proposition.id,
                                  scope: proposition.scope,
                                  scopeDetails: proposition.scopeDetails
                              }]
                          }
                      }
                  }
              });
          }
      }
  }
});

[alexbishop]

Ok, and have you added conversionTest as the metric in the Goals & Settings section of the activity?

[DanielMa21]

Yes 

[alexbishop]

Could you share what's in the response payload from your first sendEvent request? e.g. should look something like....

[DanielMa21]

Yes sure, here it is:

 

[alexbishop]

The personalization:decisions payload from Target is empty, which implies that there is no match in for the mbox name (decisionScope) that was sent in the request. Is the activity live in Target?

[DanielMa21]

So, I think I starting to get it. 

I need to create a "empty" activity that match that mbox name and put it live. Then implement a code like the one you provide at the beginning and finally count mbox displays in my real activity. 

Is that the process or am I missing something?

Thank you

[alexbishop]

You wouldn't have an empty activity with that mbox name, you would just add a metric - with the definition of mbox name = myMboxName - to your real activity in the Goals & Settings section. Like this:

[DanielMa21]

Thank alexbishop,

Now I´m seeing the two interact requests, the second with the event type "decisioning.propositionDisplay"

Now I need to wait if that add to the total mbox count of my activity. 

Thank you!

[alexbishop]

Great, that's working as expected then, at least in terms of the two interact requests. Typical latency is around 4mins for the metric to update in the reporting UI