Error decoding barcode

[Former Community Member]

I am receiving the following error when trying to decode ta barcode:



The description for Event ID ( 1 ) in Source ( AdobeBarcodeDecoder ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: ERROR - The service was stopped because it encountered a SecurityManagerException while handling the document Job\input\3BarCoded.TIF. The exception message was: Adobe Barcoded Paper Forms Solution Decoder: Barcode Decode Capacity Exceeded - Please Install New USB Key.



Can someone help?

[Former Community Member]

What you need to do is go to your installation directory and run the "meter" program. This program will tell you how many decodes you have left on your USB key and what the expiration dates are.



By the message you posted it looks like you have run out of decode capacity on a demonstration key. Could this be the case?



Again, run the C:\InstallDirectory\Decoder\Meter.exe program to find out what is left on your USB key.