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  • 30.05.25
    Agile Workflows for Personalized Content at Scale Register Here: Agile Workflows for Personalized Content at Scale  Event Details Join us for an exciting Experience League LIVE session where we dive into the future of omnichannel customer engagement! Discover how to overcome the challenges of si...

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  • 25.05.25
    Join the Adobe Champion Program and become a part of a global community of passionate product experts who are driving thought leadership and innovation!     Adobe Journey Optimizer Champion Applications are open through June 10!   Program BenefitsThe Adobe Champion Program provides a unique opportun...

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  • 10.04.25
    Hi Journey Optimizer Community,    We’ve pulled together a curated collection of on-demand sessions from Adobe Summit 2025, focused on Customer Journey Management and Adobe Journey Optimizer. Whether you're looking to explore the latest innovations, get practical tips, or see how brands like Marriot...

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  • 29.05.25
    Hi there,I have a use case and that's to run like this: Entry Audience > Wait for 14 hours > send comms at 7:30am (taking into consideration of Daylight saving in Australia). Just wanted to check if there's any potential gaps if I build the journey as per below with screenshot attached? Note: in Jou...

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  • 29.05.25
    I'm trying to add the URL helper function to an SMS.{{url originalUrl='original_url' type='TRACKED'}}I'm trying to use personalization in 'original_url', but it won't let me.{{url originalUrl='context.journey.events.1209875484._floridapowerandlight.journey.url1' type='TRACKED'}}ERROR Personalization...

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  • 28.05.25
    Hello all! I'm trying to see if I can update an array type attribute using an unitary event's context attribute within the journey using 'Update profile' action but the attribute is disabled. Is it not supported? I couldn't find any information specific to it in the Adobe docs so checking here.     ...

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  • 28.05.25
    Hello ,Am sending push notifications through a journey. The notifications are being sent and show as successfully delivered in the Sending Statistics section of the journey report. However, I am not seeing any tracking statistics—such as Clicks, CTR, Unique Clicks, or Push Custom Actions. The Tracki...

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  • 28.05.25
    After using one of the most powerful push sending tools on the market (in my opinion), and with ... positive spirit, I send you four ideas for your consideration to improve AJO in the push notification sending environment.   Reason 1. There is no possible to send push notifications for Android and i...

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  • 28.05.25
    After using one of the most powerful push sending tools on the market (from my point of view), and with positive spirit, I send you four ideas for your consideration to improve AJO in the push notification sending environment.   Reason 2. Before sending a push to all users, you need to be able to te...

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  • 28.05.25
    After using one of the most powerful push sending tools on the market (from my point of view), and with positive spirit, I send you four ideas for your consideration to improve AJO in the push notification sending environment.   Reason 3. If you want to send a push to a specific part of an app (deep...

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  • 28.05.25
    Reason #4 of the 4 reasons why AJO is not the optimal tool for sending push notifications   After using one of the most powerful push sending tools on the market (from my point of view), and with a constructive spirit, I send you four ideas for your consideration to improve AJO in the push notificat...

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  • 28.05.25
    In FAC if there are two audiences, and AJO requires reading attributes from each FAC audience . Currently AJO has limitation of reading one audience per journey. Thinking of creating master audience in FAC which combines both FAC audiences into single. Are there any better approaches to handle this ...

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