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Query Service Initializing connection not working

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Level 2

Hi 

 

I keep getting into this error where I try to access query service and the "Initializing connection..." message in the terminal never disappear and therefore I cannot run queries.

 

I tried clearing the cache, reloading the page multiple times and restarting the browser, but nothing works. This has happened multiple times in a sporadic way. I check Adobe Status page and everything is suppose to be fine. 

 

Have this ever happen to anyone else? What is the solution?

Thanks

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1 Reply

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Employee

Hi @filouterrible,

 

Raise a client care support ticket to debug.

 

Regards,

Kumar Saurabh