Expand my Community achievements bar.

Adobe Summit 2025: AEP & RTCDP Session Recordings Are Live! Missed a session or want to revisit your favorites? Watch the latest recordings now.

Mark Solution

This conversation has been locked due to inactivity. Please create a new post.

SOLVED

Android Reporting Issue

Avatar

Level 1

We manage several branded versions of an app that all share the same short application name (the name under an icon, on the user's homescreen).

iOS correctly uses and reports the app's long name or ID so that the data is separated correctly in Adobe Analytics.

Android, however, reports using the app's short name, which ties each branded app's data to the same name. This obviously causes problems with reporting accurately.

What can we do about the incorrect use of the application short name instead of long? Has this been fixed in more recent versions? We are utilizing versions:

iOS: 4.1.2

Android: 4.1.7-AN

 

Thanks.

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Level 5
1 Reply

Avatar

Correct answer by
Level 5

Hi

Please log an incident  https://helpx.adobe.com/marketing-cloud/contact-support.html.

Regards

Devinder