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SOLVED

Unable to open Assets of TIFF format in DAM

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Level 3

When I upload an Image/Image rendition of TIFF format and when I click on the Image it is getting downloaded instead of opening.

1 Accepted Solution

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Correct answer by
Administrator

Hi

TIFF is not a "web friendly" format. The only formats you can use reliably are GIF, PNG and JPEG.

Please check the Format supported by browsers: https://en.wikipedia.org/wiki/Comparison_of_web_browsers#Image_format_support

if you have a static set of images then I'd recommend to convert them into some other formats.

Thanks and Regards

Kautuk Sahni

View solution in original post

4 Replies

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Level 10

I was able to duplicate this functionality for a TIF asset. This is not proper functionality. Other file types do not download like a TIF does.

 

Looks like a bug. Please open a day care ticket to file this bug.  

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Level 8

I don't believe this is a bug.  This is due to browser support for displaying TIFF files within the browser.  See http://en.wikipedia.org/wiki/Comparison_of_web_browsers#Image_format_support

Avatar

Correct answer by
Administrator

Hi

TIFF is not a "web friendly" format. The only formats you can use reliably are GIF, PNG and JPEG.

Please check the Format supported by browsers: https://en.wikipedia.org/wiki/Comparison_of_web_browsers#Image_format_support

if you have a static set of images then I'd recommend to convert them into some other formats.

Thanks and Regards

Kautuk Sahni