This computer must be connected to the network in order to open this document - Livecycle prompt

[chrisb81868871]

Hi all,

We have an issue with a number of PDFs giving the below message in both Acrobat Standard and Acrobat Reader on different PCs at different locations, all with unrestricted internet access so assume an issue with the file itself. It tries to go to a URL for livecycle advising it needs to send details there and accept that then get the below:

[sudhansh · Accepted solution]

@chrisb81868871 The alert suggests that the document is protected with Document Security.

Document security ensures that only authorized users can use your documents. Using document security, you can safely distribute any information that you have saved in a supported format (supported file formats include: Adobe PDF files, and Microsoft® Word, Excel, and PowerPoint files).

For more details you can refer to: https://experienceleague.adobe.com/docs/experience-manager-65/content/forms/administrator-help/work-...