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Need URL to create a support ticket for Adobe I/O and Adobe Campaign products

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Hi,

We were recently notified of a security vulnerability in JSON Web Token (JWT) library by our company's security team (CVE #: CVE-2022-23529).

We generate JWT in Adobe I/O dashboard and use it in AEM to interface with Adobe Campaign. We are trying to find out whether this vulnerability has been addressed by Adobe already or will be addressed soon. So, I am trying to create a support ticket for Adobe I/O product.
Previously, support tickets for Adobe I/O and Adobe Campaign had to be created at this URL: https://support.neolane.net.

But this URL no longer works. I have also asked AMS to provide this information. Nothing from them so far.

So, trying this route. Appreciate any help in this regard.

 

Thanks,

Shiv.

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1 Accepted Solution

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Correct answer by
Community Advisor
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Correct answer by
Community Advisor

You need to create a ticket via Admin Console.

https://helpx.adobe.com/ca/enterprise/using/support-for-enterprise.html