Expand my Community achievements bar.

We are excited to introduce our latest innovation to enhance the Adobe Campaign user experience — the Adobe Campaign v8 Web User Interface!
SOLVED

Time zone error on log in

Avatar

Level 1

When I attempt to log in to the rich client, I'm getting an error message that reads: Invalid 'US/Eastern' time zone file. Any ideas on what may have caused this? Has happened for the first time this morning.

1 Accepted Solution

Avatar

Correct answer by
Level 10

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly.

Can you share the build number for server and console for further analysis? share the corrent value for WdbcTimeZone.

Regards,

Amit

View solution in original post

2 Replies

Avatar

Correct answer by
Level 10

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly.

Can you share the build number for server and console for further analysis? share the corrent value for WdbcTimeZone.

Regards,

Amit

Avatar

Level 1

Hi,

On which place I need to configure it?