Hello Community,
We created a transactional email with an image with a link (type "external link) without problems, but now we try to modify it to add a new url and the "Save" button is not enabled. Why can it be?
Thanks
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@LAR1985 I hope you're editing the parent delivery. It should work unless you're trying to personalize the URL with a domain name or URL extension.
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Thanks for replying.
It is the parent delivery, it is created in Marketing Plans > Transactional Messages > Transactional Messages.
The original link is to typeform including variables collected from transactional event, it is similar to this:
https://company.typeform.com/to/XXXXX?var1=1&var2=(variablefromtransactionalevent)&var3=(variablefromtransactionalevent)
And when we write anything else, for example, another link or modification of the original or delete i so that there is nothing, it does not allow deletion
Thanks
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Are you able to create a sample transactional message and try to test this out with an add/edit external link and see if it works?
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