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SOP-330023 An error occurred during the SOAP call. You don't have the required rights to view the detail

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I am trying to send a SOAP call from Postman that goes to Adobe, this call is aimed towards subscribing a recipient to a service. The call looks like this:

Screenshot 2024-05-08 at 3.35.16 PM.png
I am also using these headers:
Screenshot 2024-05-08 at 3.36.37 PM.png

I am receiving a 'SOP-330023 An error occurred during the SOAP call. You don't have the required rights to view the detail.' message after firing: 
Screenshot 2024-05-08 at 3.37.20 PM.png

I am not sure why I am getting this message, I've made similar calls using this same endpoint and headers and have not had a problem until now.
Can anyone help? Please and thank you!

 

I've tried adding login credentials to the body but I keep getting the same message.

6 Replies

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Community Advisor

Hello @MikeEsc98 

 

The last parameters to create a new recipient. Do you have permission to create recipient?

 


     Manoj
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Level 1

Hi @Manoj_Kumar_ 

 

Thank you for your reply!

Yes I do! I've created recipients before using that same endpoint.

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Community Advisor

Hello @MikeEsc98 

 

What happens when you changes the create value to false?


     Manoj
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Level 1

Hi @Manoj_Kumar_ 

 

If I change the create value to false I get the exact same error:

SOP-330023 An error occurred during the SOAP call. You don't have the required rights to view the detail.

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Community Advisor

Hello @MikeEsc98 

 

Validate your session token or Username/password combo.

 

Also, make sure the IP is added in the allowlist of the server.


     Manoj
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Level 1

Hi @Manoj_Kumar_ 

 

My sessions tokens are up to date, so is my username and password.

I also made sure my IP was whitelisted. Still nothing...