Expand my Community achievements bar.

Announcing the launch of new sub-community for Campaign Web UI to cater specifically to the needs of Campaign Web UI users!

One Click List-Unsubscribe NOT adding unsubscribe header link to Gmail header

Avatar

Level 4

Hi,

We are trying to implement One Click List-Unsubscribe for Gmail & Yahoo for our customer emails, we deployed the required changes for typology rules & typology and also added the same into our Email delivery properties, but on sending proofs and mails to our Gmail Email ids, we are still NOT seeing the Unsubscribe header.

Secondly, in case unsubscribe header is visible, what would be the next steps to verify and confirm if the recipient is actually Unsubscribed, where can we check that in our database schema

As we are using custom recipient schema, so is there any modification required in List-Unsubscribe Web app.

 

Appreciate any help on this.

 

Thanks

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies

Avatar

Community Advisor

Hello @rahulkad29786 

 

Are you testing this on stage environment? If yes, it might not show headers because of the IP reputation


     Manoj
     Find me on LinkedIn