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SOLVED
Changes to text editor
Hi all,
We just had an update to our client console and the webview2 has been added. We are now on version
(Adobe campaign classic v7)
Since this update when we use the text editor it adds HTML code instantly. But in a lot of instances we don't want the code to be added. For example we make use of the personalization blocks and before the update the code would look like this:
<p>This is an test</p>After the update this happens:
<!DOCTYPE html>
<html>
<head>
</head>
<body>
<p>This is an test</p>
</body>
</html>
Is there a way to stop it from adding this code to the text?
<!DOCTYPE html>
<html>
<head>
</head>
<body>
</body>
</html>Hope you can help me out!
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1 Accepted Solution
Correct answer by
Hi @J2021
I see the confusion, the HTML editor has 2 modes
- HTML tab: this is the editor to use for non-HTML savvy people, the HTML tags are added as per the usage of the menu bar
- Source tab: this is the free text (see it as notepad) editor to use to tweak the HTML if needed and required to be HTML savvy.
if a non-HTML savvy was entering, they were already a bit savvy p representing a paragrah
<p>This is an test</p>
Using HTML raw syntax in the HTML tab itself will result most likely to rendering issue
So in a sense, it is better to stick with either HTML editor or with Source but not mix raw HTML in the HTML tab
SO in the new CLient Console, the principle above has certainly been more enforced.
Hope this makes sense,
Thanks
Denis
Hi @J2021 ,
Go to folder Resources/Templates/Delivery templates/ and search for the delivery template @internalName equal to mail and open it.
In Source tab of HTML, check any scripting is there as mentioned by you. If it is there, remove it and save the template.
Hello @J2021
To make this work use the source tab of the HTML Content Tab in the delivery template. If you directly type in the HTML tab, it automatically adds the HTML tags.
Correct answer by
Hi @J2021
I see the confusion, the HTML editor has 2 modes
- HTML tab: this is the editor to use for non-HTML savvy people, the HTML tags are added as per the usage of the menu bar
- Source tab: this is the free text (see it as notepad) editor to use to tweak the HTML if needed and required to be HTML savvy.
if a non-HTML savvy was entering, they were already a bit savvy p representing a paragrah
<p>This is an test</p>
Using HTML raw syntax in the HTML tab itself will result most likely to rendering issue
So in a sense, it is better to stick with either HTML editor or with Source but not mix raw HTML in the HTML tab
SO in the new CLient Console, the principle above has certainly been more enforced.
Hope this makes sense,
Thanks
Denis
