Hi, one report suite has randomly disappeared from Ad-hoc Analysis and Report builder, however still active in Analytics. Any guidance on how to fix this would be much appreciated. Thank you.
Is this happening for all users, or through a specific account. If this is specific to an account, check the user account's group permissions.
Check to see if this is happening on other computer as well. Could be a cache issue. Try getting the latest jnlp file for Ad Hoc and latest version of Report Builder so that you are sure it isn't cause of an older file/version.
If the above don't work, as your company's supported user to open a case with ClientCare so that they can investigate properly. Do provide the relevant details and the steps to replicate.
Is this happening for all users, or through a specific account. If this is specific to an account, check the user account's group permissions.
Check to see if this is happening on other computer as well. Could be a cache issue. Try getting the latest jnlp file for Ad Hoc and latest version of Report Builder so that you are sure it isn't cause of an older file/version.
If the above don't work, as your company's supported user to open a case with ClientCare so that they can investigate properly. Do provide the relevant details and the steps to replicate.
