Encountering a "Could Not Load Project" Screen While Sharing Workspace With Anyone

[Yohan_khan00]

As per the title -

I have been sharing reports using the "sharing with anyone" function. Today - I found users clicking on the link are encountering an error page. I have tested this and see the same error.

Link is shared via Share > Share with anyone >

The page users are encountering: 

I am trying to understand if this is an Adobe issue or if I am doing anything wrong. 

[alexandrep50501]

Experiencing the same issue. Believe it is an Adobe issue.

[Jennifer_Dungan · Accepted solution]

It sounds like an Adobe issue to me... it sounds like you are doing all the correct steps @Yohan_khan00 

I would log a ticket with client care, those it seems to be affecting multiple people, so I expect this may be logged, but at least you should get updates if you have your own ticket.

[alibrahi]

Hi everyone!

This is a recently reported issue being worked by Engineering under AN-339600 -Share With Anyone Links Expiring.

I will try to update this thread once I hear back that the issue has been resolved.

Sincerely,

Ali

[alibrahi]

Hi everyone!

This should now be resolved, may I have everyone retest and confirm?

Sincerely,

Ali