Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.
SOLVED

Customer Journey Analytics - Top Menu missing funcionalities

Avatar

Level 3

Hello Community,

 

I'd like to know how to enable onto the top menu bar at Customer Journey Analytics the options (Connections and Dataviews)

 

Note currently I can only see the options (Projects, Components and Tools) onto the top menu bar.

 

[ Print screen highlighting with a yellow rectangle where I expect to see the options (Connnections and Dataviews)  ]

Screen Shot 2022-01-24 at 09.18.57 (2).png

 

Thank you

 

1 Accepted Solution

Avatar

Correct answer by
Level 4

Hi @_Clodo_ 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks

View solution in original post

4 Replies

Avatar

Level 2

I assume it could be permission issues. You may need to reach out to Admin for the same.

Avatar

Level 3

Yeah, I assumed that too, how to I request permissions to the Admin ?

Avatar

Correct answer by
Level 4

Hi @_Clodo_ 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks