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Audience Name coming through as Unknown

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Level 1

Hello, I have set up some new segments in Adobe Audience Manager and set Adobe Analytics as a Destination.

 

They are coming through into AA, however the Audience Name is "Unknown", the Audience IDs are coming in correctly. I have done this previously and the Audience Names have appeared accurately.

 

Is there a reason why this would be occurring?

 

Audience Names.png

 

 

5 Replies

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Level 4

@idontwanttodothis , Could you potentially be using a different report suite? Perhaps the Audience Name needs to be set up in that specific report suite. 

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Level 1

@tomwr It is the correct report suite and I can see the segments in the AAM Adobe Analytics Destination.

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Community Advisor and Adobe Champion

I don't have Audience Manager, but if the IDs are coming through its strange that the names are not... You should try cross posting the question here to see if anyone there has suggestions:

 

https://experienceleaguecommunities.adobe.com/t5/adobe-audience-manager/ct-p/adobe-audience-manager-...

 

Thanks @Jennifer_Dungan , I will try there as well.

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Community Advisor

I have not seen this problem. I assume you have double checked the Audience Name entries on the AAM side?