When will Adobe make the Workfront Plugin compatible with its own cc apps?

Question

My Photoshop is 22.3.1, Illustrator is 25.2.3, InDesign is 16.1. All completely up to date.

This article telling how to install the plugin was updated on April 29, 2021‚Ä¶ yesterday!

It says, and I quote:

"The Workfront extension is supported for the 2017 versions (and newer) of the following Adobe Creative Cloud applications: InDesign, Illustrator, Photoshop"

Um, no it's not.

Before trying to download, I get a message saying "The installed versions of your apps aren't compatible with this plugin."

What's up with that?

darin_patterson · Answer

Hi Randy, that is very strange indeed. I updated all of my Adobe CC applications to the same versions you have and confirmed that I don't see any such compatibility warning. It seems to install perfectly fine for me.

I'm going out on a limb here, but there is a new challenge to in-app extensibility associated with new "Apple Silicon" devices. See post here. Do you happen to know if you are running on an Apple computer with a Silicon M1 chip? It might be good to open a support case so we can make sure we get this issue resolved for you.

Thanks.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded