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We are in the process of creating Hour Types for the Executive level. Has anyone created these Hour Types? Any recommendations? \nThank you,\nElliot


Level 4

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3 Replies


Level 10

Hi Elliot,

“Typical” might be too strong a word when it comes to Hour Types, so “often” they are used to differentiate overtime, but that doesn’t usually apply to executive level positions. And “often”, analysis of people’s time can be assessed via the person’s role, or the task role, or even custom data stored on task.

Although it is technically possible to create Hour Types that map to the various skills that executives wield (eg Investor Relations, Leadership, Strategic Planning, Mentoring, etc), settling on a finite list and ensuring they’re being selected consistently could be challenging.

That said, I’d be interested to learn more about what you are trying to measure, and how you intend to report and act on the results.




Level 5

We use the "General Time" section to capture time that is not spent on customer related items. For our leadership team, they have categories in the general time section such as below. If they track time to those categories, they are required to leave brief notes explaining what they were doing. This has helped us identify processes that they were doing manually and helped us show how much time was wasted on a manual process that could have been automated.

  • Bug Tracking/Troubleshooting
  • Communication - Internal
  • Documentation
  • Enablement
  • Meetings - Internal
  • Misc.
  • PTO