Hi Jim, When an item in Workfront requires approval, its "pending approval" Status is represented internally with ":A" at the end. Accordingly, in order to transform some of your collaborator licenses into "observers", I suggest you create a document report that returns all Documents whose status contains ":A", place the report on a dashboard, make that dashboard the landing page for an Observer layout template, and assign that layout template to the users who need to act as observers. Regards, Doug