Expand my Community achievements bar.

Issues submitted and completed same day report

Avatar

Level 4
Hello, I'm trying to build a report that shoes the number of issues submitted and completed the same day but I cannot figure it out. Could someone help me out that's maybe built a report like this before already? Thanks! Shannon Shannon Bodick Edina Realty Home Services Plus
1 Reply

Avatar

Level 9
I recently created a report to get the average number of active days for a particular set of issues. I used the Issue field "Days Active", so you should be able to get your desired results by setting a filter to only show Issues where the number of active days is equal to 0 (opened and closed on the same day). Caveat- I'm pretty good with reports but far from an expert so you may may want to test this theory before rolling it out. Anthony Pernice Healthcare Consultancy Group