Hi Justyna, I'd suggest creating a report of all such requests grouped by country and shared prominently (e.g. via a dashboard on their layout template) with those other people who can then expand the group with the countries they manage and deal with the requests. Alternatively, if you want to name names (or be more specific), you could add a calculated parameter to the request form that uses an "https://support.workfront.com/hc/en-us/articles/217196767-Understanding-Calculated-Data-Expressions">IFIN statement to translate the selected country into the name (or ID) of the person responsible, then group (or filter on $$USER.ID) the report using that calculated parameter instead, so the person viewing the report is grouping by their name (or automatically filtering down to just "their" items). There's a bit more work to the latter approach, and some care and feeding to update the calculation as countries and people change, but in my opinion, it provides a more efficient (and elegant) workflow. Regards, Doug Den Hoed - AtAppStore Got Skills? Lend a hand!
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