How to Unlock a Doucment? | Community
Skip to main content
S
SaraAl2
Level 3
February 9, 2022
Solved

How to Unlock a Doucment?

  • February 9, 2022
  • 1 reply
  • 743 views

One of my folks accidentally uploaded a document to Workfront and locked it. We can't seem to figure out how to unlock it - even as Admin I am unable to do it. We need to delete this document though. Does anyone know how to unlock a document? (not a proof) The option to delete or create a new version is not there/greyed out. I've checked in the document details, etc.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by MichaelPe1

I believe they "checked out" the document. In the row of icons along the top the last icon on the right with the arrow pointing right should give you the option to "check in". This should unlock the document.

1 reply

M
MichaelPe1Accepted solution
Level 5
February 10, 2022

I believe they "checked out" the document. In the row of icons along the top the last icon on the right with the arrow pointing right should give you the option to "check in". This should unlock the document.

S
SaraAl2Author
Level 3
February 16, 2022

Thank you! This was definitely it 😊

Terms & ConditionsAccessibility statement

Loading footer...