Question
Email notifications for Team Requests
I've looked everywhere for this and just can't find it. Where can you enable notifications for team leads to let them know when a request has been made of their team?
Hi @Samantha Isin‚ ,
Email notifications can be adjusted for each individual user. If you are a System Admin you can update the settings for the team leads, if not, you can tell them how to update the settings themselves.
Either way, click on the avatar/personal picture in the top right and select My Settings. On the left hand side click Notifications. In the first section called Action Needed, open the list of notifications. Scroll down to the one that says "My team gets a new work request". Make sure either instant, daily, or both are checked in order to receive an email notification when the team receives a new request.
Team requests will also be visible at the very bottom of the Work List in Home. Team members can click on the team name to view, accept, or reassign requests.